Account Supervisor - Corporate Communications , Citizen Relations

Citizen is a global PR agency built to unleash the potential of ambitious brands. Integrated teams across PR, creative & strategy, insights & intelligence, digital, and experiential marketing give the curiosity, confidence, and courage to stay ahead of trends, make bold moves, and maximize measurable success.

With 10 offices across North America and Europe, Citizen’s client roster includes P&G, Nestlé, Duracell and Nespresso. The agency's disruptive campaigns have been awarded across the world from such shows as The Clios, Webbys, The One Show, LIAs, PRWeek Global and the Cannes International Festival of Creativity.

In 2023 Citizen was named PRovoke Media's Consumer PR Agency of the Year and Best Mid-Size Agency to Work For, in addition to PR Agency of the Year (Gold) from Strategy Magazine, Best Places to Work for PRWeek and Inc. Magazine's "Best in Business". In 2024, Citizen was named Campaign’s Global PR Agency of the Year (Bronze).

Citizen Relations is looking to hire an Account Supervisor - Corporate Communications open to candidates in New York or Los Angeles. This role will help build our rapidly growing corporate communications practice, called Reputation+.

As an Account Supervisor, Corporate Communications
, you will play a key role in our client relationships at the intersection of corporate and consumer — the "corpsumer" space — where brand reputation and cultural relevance meet. You will work on a portfolio of corporate communications clients, managing high-impact work across crisis and issues management, internal communications, executive visibility, and thought leadership. The right candidate will be creative, strategic, organized, inquisitive and bold in their thinking, able to work in a fast‑paced environment and know what makes great client work.

We’ve reimagined corporate communications to help modern brands and businesses reach their full potential. We blend traditional best practices with brand marketing, creative storytelling, and analytics to unleash the power of internal and external advocacy, ultimately driving positive brand reputation. We find the sweet spot between consumer and corporate communications, harmonizing both to ensure their voices amplify each other.

• Be a key member of client account teams, working as a link between the junior and senior team members.
• Execute corporate communications programs, including crisis and issues management, internal communications, executive visibility, and thought leadership.
• Manage program tactics within a campaign with oversight from senior team members.
• Create timelines, identifying all deliverables from campaign start to finish with minimal oversight.
• Able to work in a fast‑paced environment and manage multiple accounts and clients at a time.
• Write creative and compelling materials that require little to no revisions.
• Keep your finger on the pulse of industry trends to inform media relations and social media strategies.
• Recommend creative and engaging tactics for client campaigns based on market developments and industry knowledge.
• Support plan development by writing tactical recommendations in a compelling manner with little revisions required.
• Manage executive speaking bureaus, proactively uncovering opportunities & recommendations.
• Present tactical recommendations to clients with little support from senior team.
• Directly execute client‑facing correspondence with little or no supervision.
• Establish direct, professional relationships with client contacts.
• Support client crisis events with timely monitoring, research and other needs as directed.
• Support new business pitch development through generation of research and developing PR tactics with oversight from senior team members.
• Help to build out ideas for identified client growth opportunities.
• Review and maintain understanding of client budgets as well as manage execution budgets.
• Build positive professional relationships with junior staff and provide constructive and comprehensive feedback when reviewing work from junior level.

• 5-7 years of communications experience in an agency or corporation. Agency experience working with larger, complex…