Director, Sustainability Communications

About the Team

Enterprise Services and Public Affairs (ESPA) seeks to enhance and protect the reputation of Citi, its businesses and the brand through direct and indirect communication with Citi's various stakeholders, including our colleagues. Corporate Communications is a nimble team in ESPA that covers a broad scope of responsibilities, including executive communications, public engagements, media relations and corporate reputation programs. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal communications for a global workforce of more than 200,000 colleagues.

Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of ESPA across the world.

The Director, Sustainability Communications will manage Citi’s internal and external communications efforts related to its sustainability work and leaders’ executive visibility. This role requires a broad and comprehensive sustainability understanding, and it interacts with senior stakeholders, oversees a team and requires the ability to prioritize high-impact communications work in an ever-evolving landscape. Excellent communication and relationship-management skills are required to influence and effectively communicate with a wide range of audiences.

• Oversee internal and external communications focused on sustainability
• Develop and lead a communications strategy that enhances and protects Citi’s profile and reputation and reflects its strategic priorities
• Manage and oversee media relations through short-and-long-term strategies to elevate Citi and its relevant executives across financial, business, trade and consumer media outlets
  
  Develop and maintain strong working relationships with key media outlets
• Mange the development and production of a variety of communications materials, including company messaging and statements, communications plans, press releases, blog posts, FAQs, and other collateral
• Lead a team of professionals that support key areas of work
• Develop talent and manage performance of team to achieve a standard of excellence
• Work cross-functionally with many teams across Citi, including business lines and other functional areas

• 15 years of relevant experience, 5+ years of managerial experience
• In-depth familiarity with both media relations and internal communications
• Experience pitching financial, business, technology, and industry publications
• Subject matter expertise in Sustainability is a priority
• Ability to synthesize complex concepts to create key messages that are consistent but tailored to various stakeholders
• Strong and prolific writing and editing skills