Director of Communications

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At Acorns, our mission is to look after the financial best interests of the up‑and‑coming, beginning with the empowering proud step of micro‑investing. How do we accomplish our mission? Our values:

Lead With Heart – With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility
Make Bold Decisions – We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future
Always Build Trust – Say what you mean, mean what you say, and do what you say you’re going to do. We are all owners. We are one team
Never Stop Growing – Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress
Find a way – Never settle, no excuses, nothing is impossible. Just make it happen

Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth‑making into everyone’s hands.

The Director of Communications will serve as Acorns' chief publicist and storyteller, shaping the narrative and maximizing the earned media footprint for the company's mission and our role in transforming financial wellness for the whole family. This leader will build and run an influence engine across earned, owned, social, and executive visibility – establishing Acorns as the most trusted voice in financial wellness.

Success is measured in impact: increased trust, heightened brand relevance among emerging investors, and a growing chorus of cultural conversation shaped by Acorns.

We’re looking for a builder, a creative strategist, and a cultural storyteller who sees communications as a force multiplier for mission, brand, and growth.

Acorns is a remote‑first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA.

• Lead PR & Press Strategy:
  Develop and drive a breakthrough PR strategy that brings Acorns’ mission into money culture and accelerates business outcomes.
• Own the Press Office:
  Serve as the primary media point of contact, responding quickly and accurately, while constantly scanning culture and news cycles for openings.
• Drive Top‑Tier Media Coverage:
  Lead proactive outreach and pitching to secure high‑impact stories across financial, business, tech, and consumer media.
• Shape Core Narratives:
  Craft compelling brand, product, and executive narratives that differentiate Acorns and spotlight our mission, purpose, products, and people – including CEO storytelling.
• Lead Key Media Moments:
  Own communications for product launches, partnerships, announcements, and campaigns, ensuring originality, consistency, and cultural relevance.
• Build the Customer Story Engine:
  Identify, curate, and deploy powerful customer stories that highlight the real impact of Acorns on families.
• Oversee Agency Partners:
  Manage agency relationships, budgets, timelines, and KPIs to maximize creativity, efficiency, and ROI.
• Drive Product Communications:
  Translate complex product features into simple, compelling stories in collaboration with Product, Marketing, and Creative.
• Lead Crisis & Reputation Management:
  Maintain a robust crisis plan and serve as a key leader in protecting brand trust during sensitive moments.

• Hands‑on experience in a fast‑paced, high‑growth environment, with a proven ability to both execute and lead a communications strategy.
• Demonstrated experience managing a daily, high‑volume inbound press office and executing proactive, Tier 1 media relations campaigns.
• Expertise in developing clear, compelling communications across multiple channels, including press releases, talking points, and strategic narratives.
• Experience building and leveraging customer stories/case studies to drive media coverage and support brand messaging.
• Exceptional written and verbal communication skills, with meticulous attention to detail.
• 5+ years of people‑management experience.
• Demonstrated experience motivating, supporting, and…