Senior Manager, Marketing Transformation

Senior Manager, Marketing Transformation

Join to apply for the Senior Manager, Marketing Transformation role at Macy’s.

Base pay range: $/yr - $/yr

Macy’s has captured hearts for more than 160 years. We offer a dynamic, inclusive environment where you can contribute to memorable moments and drive innovation across our retail and digital channels.

We’re seeking a Senior Manager of Marketing Transformation to help drive and manage key initiatives that advance our transformation agenda. This role will support the design, communication, and execution of initiatives that enable more streamlined and effective end-to-end marketing processes. You will partner cross-functionally to track priorities, manage work streams, and promote new ways of working that improve speed, agility, and collaboration across the marketing function.

• Contribute to the development and evolution of the marketing transformation agenda, including initiative tracking and reporting.
• Manage a roadmap of initiatives focused on improving marketing efficiency, agility, and performance.
• Coordinate cross-functional work streams, ensuring alignment and timely progress toward transformation milestones.
• Support the design and adoption of new operating models, processes, and collaboration practices.
• Develop clear, compelling communications and engagement materials to build awareness and alignment across marketing teams.
• Assist in the application of agile marketing and continuous improvement principles within project work streams.
• Partner closely with functions such as brand, creative, media, martech, and analytics to ensure initiatives are actionable and measurable.
• Identify risks, roadblocks, and opportunities to accelerate progress, escalating as needed.
• Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.

• A strategic problem solver who can distill complexity into clear plans and communications.
• Experienced in managing or supporting enterprise or marketing transformation efforts in a matrixed organization.
• A strong communicator and storyteller who can drive alignment across cross-functional stakeholders.
• Familiar with agile marketing, lean principles, or operational excellence approaches (formal training a plus).
• Effective as both a high-level individual contributor and team collaborator.
• Adaptable, resourceful, energized by organizational change, and comfortable operating in ambiguous situations.
• 7-10 years of experience in marketing operations, strategy, transformation, or a related discipline.

• Experience in a large-scale, fast-paced marketing organization.
• Strong communication and stakeholder management skills.
• Proven ability to influence cross-functional teams without direct authority.
• Background in marketing performance, operations, or consulting desirable.
• Knowledge of marketing technology landscape helpful but not required.

We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, and eight paid holidays. Grow with continuous learning, leadership development, and community engagement through Colleague Resource Groups and volunteer opportunities.

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Equal Opportunity Employer. Macy’s, Inc. is committed to a diverse and inclusive work environment.