Customer Growth Coordinator

THE POSITION

Our roster has an opening with your name on it

Fan Duel is looking for a Customer Growth Coordinator to join the Casino Growth Marketing team and help bring our promotional and CRM strategy to life. In this role, you’ll support the execution of customer-facing campaigns that drive acquisition and retention, while gaining hands-on experience across the full customer marketing lifecycle. This is an exciting opportunity to join a fast-growing team and learn how the business operates at a world class gaming company.

• Support the end-to-end execution of Casino promotions, including setup, testing, QA, publishing, fulfillment, customer communications, and in-app merchandising
• Assist with CRM campaign execution across the team, helping coordinate messaging, offers, and customer journeys across multiple touchpoints
• Help track and organize promotional performance data, supporting reporting and insights that inform future campaigns
• Collaborate with cross-functional partners in Marketing, Commercial, Product, Analytics, and Customer Service to help deliver campaigns and improve the customer experience
• Contribute to improving internal processes and ways of working to help the team deliver promotions efficiently and at scale
• Act as a strong team player who is eager to learn the customer journey and share observations, feedback, and ideas with the broader team.

• 6-12 months of work or internship experience in a marketing environment
• Bachelor’s degree in business or marketing preferred
• A strong communicator who enjoys collaborating with different teams and stakeholders
• Organized with strong attention to detail and the ability to manage multiple tasks at once
• Comfortable working with numbers and data, with an interest in learning how performance and KPIs are tracked
• A quick learner who is curious, proactive, and excited to build new skills in growth marketing and CRM
• A positive, team-first mindset - someone who’s excited to join a growing team and contribute wherever needed
• Creative thinker and problem solver who enjoys improving processes and finding better ways to work
• Comfortable working in a fast-paced environment and adapting to changing priorities
• Willingness to occasionally work flexible hours, including some evenings or weekends around sporting calendars
• Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position.

This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays. Fan Duel offers paid sick time in accordance with applicable Canadian law.

Check out all our benefits here:
Fan Duel Total Rewards. Benefits differ across country and job type.

Fan Duel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, or any other characteristic protected by provincial, local or federal law.

We believe Fan Duel is strongest and best able to compete if all employees feel valued, respected, and included.

Fan Duel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please  .

The Company intends to use artificial intelligence in the process of screening, assessing, and/or selecting applicants for this role.

The applicable salary range for this position is $51,000 - $64,000 CAD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand.