Marketing Content Creator

About Swap

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything – anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin‑protecting decisions with real‑time data and capability. Our products span cross‑border, tax, returns, demand planning, and our next‑generation agentic storefront, giving merchants full transparency and the ability to act with confidence.

At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

As a Content Creator on the Swap Marketing Team, you’ll help shape how the world sees us. From concept and scripting to filming, editing, and publishing, you’ll bring social‑first content to life that informs, excites, and performs. You’ll work closely with brand, growth, and product marketing leads to turn key messages into compelling assets – helping us grow awareness, communicate clearly, and build an iconic voice in a technical space.

You should be comfortable juggling multiple projects, thinking both conceptually and executionally, and adapting content across platforms and formats.

• Create and publish content across formats – from social videos and paid ads to brand visuals across our website, email, and campaigns.
• Film, voice, edit, and post content to platforms as needed, with an eye for clarity, pace, and platform‑specific best practices.
• Turn complex or technical product ideas into clear, visual storytelling across video and static formats.
• Write sharp, on‑brand copy for captions, scripts, and social posts.
• Support the Creative Director, Brand Director, and broader team on campaign storytelling and rollout.
• Help evolve our monthly content development – from tone and topics to format mix and cadence.
• Stay tapped into industry trends, competitors, and relevant cultural moments.
• Maintain and update content calendars and adapt assets based on platform (Linked In vs IG/Tik Tok), monthly insights, and performance learnings.

• 1–4 years of experience creating content in a brand, agency, or B2B environment (open to recent grads with strong work).
• Strong storytelling, writing, and editing skills – especially for digital and social‑first formats.
• Visual instincts and ability to collaborate with creatives to bring content to life across formats.
• Comfort working within an established tone of voice, with a willingness to push boundaries when appropriate.
• Ability to turn technical or abstract concepts into clear, engaging content across video, captions, and scripts.
• Collaborative mindset with initiative to partner across teams – especially Sales and Product.
• Working knowledge of SEO/GEO principles and how they inform content production and optimisation.
• Familiarity with tools like Google Docs, Figma, Slack, and Notion (or ability to ramp up quickly).

• Competitive base salary.
• Stock options in a high‑growth startup.
• Competitive PTO with public holidays additional.
• Private Health.
• Pension.
• Wellness benefits.
• Breakfast Mondays.

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do; it’s also the smart thing.

Mid‑Senior level

Full‑time

Marketing, Public Relations, and Writing/Editing

Construction, Software Development, and IT Services and IT Consulting

Referrals increase your chances of interviewing at Swap by 2x.