Senior Customer Success Manager; CTV

A global video technology company helping leading media organizations grow their audiences and revenue. Since their launch, their mission has been to shape the future of media innovation—empowering publishers to succeed in an ever‑evolving digital landscape.

Their partners include some of the world’s most recognized media groups, and their technology supports monetization across every screen— from websites and mobile apps to connected TV and digital out‑of‑home. By combining a robust video platform with intelligent yield optimization, they give media owners the flexibility, insight, and scale they need to thrive.

Take ownership of the entire customer journey for Connected TV (CTV) clients — from onboarding through long‑term success and growth.

Develop a deep understanding of each client’s needs and business objectives to deliver measurable value and strong ROI through their CTV solutions.

Build and maintain trusted relationships with key client stakeholders, acting as a strategic advisor on best practices, campaign optimization, and product capabilities.

• Minimum 4+ years of experience in Customer Success or Account Management
  , ideally within the digital advertising industry.
• Must have experience onboarding publishers and managing their relationship.
• Hands‑on experience with ad servers and familiarity with CTV platforms
  , video advertising formats (VAST, RTB, Prebid), and SSPs/DSPs
  .
• Strong technical aptitude combined with a customer‑focused approach
  .
• Demonstrated ability to manage complex Publisher relationships and consistently drive successful outcomes
  .
• Exceptional communication and presentation skills
  .
• Proven capability to collaborate cross‑functionally in a fast‑paced, dynamic environment
  .

Associate

Full‑time

Advertising