Biddable Account Manager; Social) Paid Media

Croud is a global brand and performance media agency that helps businesses drive sustainable growth in an evolving marketing landscape. Combining deep expertise in performance marketing with brand strategy, integrated media, social, creative, and analytics, Croud delivers a Return on Intelligence so brands can make their next best move.

Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on-demand marketing specialists. This unique model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages.
Located in the heart of SoHo, our New York office is home to a group of 100+ highly-skilled marketers, passionate about driving innovation and delivering great work for clients. With a rapidly expanding team and client portfolio, Croud New York offers hands‑on experience working with some of the world's leading brands across every industry sector.
Find out more about Croud NY here!
As a Account Manager
, the successful candidate will own a number of client tasks, including campaign planning, set up, reporting, and measurement from start to finish.

At Croud, our vision centers around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities.

We live and breathe five key values at Croud, which build a culture that elevates everyone, allowing our people to thrive:

• In it together - our value on integration, collaboration and outcomes

• Eye on the future - our value on futurism, creativity and passion

• Generous in spirit - our value on people, development and inclusion

• Do what you say - our value on integrity and accountability

• Make a difference - our value on purpose and impact

Account Management & Strategy

• Delivering day-to-day implementation of Social, or Search campaigns across key clients within the channel team

• Overseeing project planning and budget management for accounts you manage

• Learning about client businesses, industries, and their marketing plans to provide the best possible strategic guidance on digital media

• Aligning your media strategies with client business and marketing goals

• Understanding what performance is for clients, create performance forecasts and proactively run client planning sessions

• Ensuring client accounts follow Social, Search and/or Programmatic and Display best practice and that hygiene factors are monitored and managed accordingly

• Staying informed on the latest developments in the space and ensure clients are staying up-to-date

• Playing active role in defining best practice and scalable processes

• Assuming responsibility for day-to-day client budget management

• Advocating the client’s search and social strategy and support members of the team where required

• Providing campaign reporting and measurement of the effectiveness of campaigns

• Ensuring client’s reports are delivered on-time and accurately

• Completing any ad hoc reports or duties as required by the business’ needs

Operational management

• Support team members to ensure campaign and operational delivery against client and internal KPIs

• Working with cross‑functional teams to maintain a best-in‑class product offering across our paid search and social management

• Leading the development of best practices and processes; build institutional knowledge of key functions

• Building relationships with Croud global teams, understand best practices, process and ways of working - implement in the US to better our proposition

• Lead the development of…