Account Lead

Account Lead, New York $95-115k

Wiser is an award-winning Employer Branding and Talent agency on a mission to change the way people think about work.

We build employer brands that people want to be part of. We're a home for people who dream big and expect more; an environment where creative and talent attraction campaigns meet to transform employer brands. Our creatives innovate across design, web, film and marketing to capture what makes companies great and our recruitment teams introduce the right people to set those companies apart.

We believe people do their best work when they're in an environment that enables it. That's what we've built at Wiser: a culture where everyone can be real and back themselves, surrounded by high performers who love to take ownership of everything in their zone, regardless of background. Inclusion is at the heart of what we do for our clients and how we're building the world of Wiser.
We've been doing this in the UK for years. Now we're bringing it to New York, and we're looking for someone to help us make our mark.

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This is a rare opportunity to join an agency at the very start of its US chapter. As one of our first Account Leads on the ground in New York, you won't just be leading accounts. You'll be helping shape what Wiser looks and feels like in a new market.

You will lead our biggest client relationships end-to-end, working with brilliant creative minds across strategy, design, film and content to deliver exceptional employer brand work. You'll be the senior face of Wiser for your clients, with a Project Manager alongside you for day-to-day delivery. You'll set the rhythm: monthly meetings, quarterly steers, biannual creative workshops and you'll always have a clear eye on where each account can scale.

You also play an active role in building Wiser's profile in the US market: contributing to new business pitches, developing thought leadership, and helping us become a name people know and trust across the industry in the US, as well as back home.

• Account Leadership:
  Working with creative and strategy teams to develop the right approach for each client and ensuring every decision is guided by it. Setting teams up to produce Wiser's best work across all areas of delivery, and inspiring those around you to raise the bar.

• Account Development:
  Owning senior client relationships and clearly communicating the value of Wiser's work. Creating, communicating and delivering effective account plans with the right mix of insight, reporting and regular communication to facilitate growth. Leading pitches, proposals and scoping for additional work. Educating clients on industry trends and Wiser's evolving capabilities.

• Project Management:
  Driving client projects and communicating proactively with stakeholders across multiple levels. Organising key calls, meetings and Quarterly Reviews. Spotting and resolving delivery issues before they become problems, and working to ensure the process feels positive for both clients and teams.

• Commercial Management:
  Ensuring accurate delivery of scope (deliverables and time), maintaining quality and meeting deadlines. Identifying and resolving scope or resourcing issues early. Reporting on commercial performance back to Senior team members and demonstrating how you’ll continue to grow from month to month.

• New Business & Growth:
  Contributing to pitches and proposals with strategic direction. Helping build Wiser's profile in the US through talks, presentations, webinars, blogs and industry events. This is a growth role and you'll have a genuine stake in what we build here.

• You have 5+ years of experience in a client-facing Account Management role in an…