Part-time Engagement & Operations Manager

Independent Contractor | Part-time | Approx. 10–12 hours/week | $20,000–$25,000 annual compensation | Hybrid – NYC‑based, with regular required travel to concert venues across the five boroughs

5

BMF seeks motivated, self-directed, and highly organized candidates for a new part-time Operations & Engagement Manager role, starting in October 2026. Reporting directly to 5

BMF General and Artistic Director Leah Hollingsworth, the Operations & Engagement Manager will support 5

BMF across three essential areas: concert operations and audience experience; audience engagement and communications; and internal administrative systems.

• Attend 5
  
  BMF mainstage concerts (approximately 10-12 events per season).
• Coordinate front-of-house (FOH) and box office needs for all events, including advance ticketing, door sales, volunteer supervision, and other event‑day needs.
• Edit, prepare, and produce printed concert materials, including programs, signage, and other day‑of materials.
• Provide direct audience‑facing support and service, fostering a welcoming, consistent experience across our many performance locations, neighborhoods, and partner venues.

• Maintain and develop 5
  
  BMF’s digital content library, including editing image, audio, and video content for streaming and social media; organizing and uploading new content to 5
  
  BMF’s You Tube channel; and organizing and cleaning up digital archives.
• Create supplemental social media and digital content as directed or needed, complementing the work of 5
  
  BMF's marketing firm.
• Identify and pursue local marketing and outreach opportunities – including flyer distribution and connections with neighborhood institutions, schools, community groups, and other local organizations – to help reach new audiences and attract first‑time attendees.
• Create and send email campaigns using 5
  
  BMF’s existing email marketing platform, including event announcements, audience updates, and other communications, while helping cultivate and retain returning audiences.

• Manage 5
  
  BMF’s CRM and audience/donor records.
• Manage post‑concert surveys to help us better understand who we’re reaching and how.
• Track and organize audience, attendance, and engagement data to support planning and evaluation.
• Strengthen administrative systems and workflows that support organizational continuity.

• Highly organized, self-directed, and dependable. Able to manage multiple responsibilities independently, prioritize competing needs, follow through on details, and keep others informed about progress, questions, and deadlines.
• Sound judgment and discretion. This role involves handling donor records, audience data, financial details, and other confidential information, and requires a high level of care and responsibility in managing sensitive information.
• A clear and proactive communicator. Comfortable communicating with colleagues, artists, volunteers, venue partners, community organizations, and audiences, and able to ask questions or flag issues when needed.
• Strong writing and editing skills, with the ability to create clear, audience‑friendly communications across email, social media, and printed materials.
• Comfortable with digital tools and systems
  , including email marketing platforms, CRM/database systems, social media, Google Workspace, and basic image, audio, or video editing tools.
• Experience with arts, cultural, nonprofit, or community‑based organizations is helpful, but not required.
• Enthusiasm for 5
  
  BMF’s mission: A genuine interest in chamber music and excitement about 5
  
  BMF’s mission to connect NYC communities with high‑quality live music programming.

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