Supervisor, Marketing ​/ Advertising ​/ PR

Heartbeat is a full-service agency for healthcare Challenger Brands. Challengers are playing a high-stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a “me-too” product into “yes-please.”

Heartbeat is a full-service agency for healthcare Challenger Brands. Challengers are playing a high-stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a “me-too” product into “yes-please.” The agency is known for serving up distinctive strategies and differentiating approaches, ensuring clients’ market positions are uniquely owned. Heartbeat designs their organization around a 100% integration model, housing media, strategy, med comms, creative, technology, and even point of care/population health under the same roof for the tightest, most integrated campaigns possible.

They price work based on outcomes, not outputs. Their innovative model delivers not only alignment, but powerful orchestration, greater efficiency, and maximum impact for every dollar spent—all the necessary elements for Challengers to triumph. That’s the philosophy, here’s the creds: 250+ employees between NYC & LA; 6 agency leaders with decades of tenure; a pile of awards from the likes of the Mannys, MM&M Awards, OMMAs, and Clios;

an industry-leading commitment to diversity and inclusion (with a Med Ad News D&I Champion nod to match); and a President who dared to be quoted as saying, “We celebrate people who stand up and say, ‘You know what? This is dumb.' Damn straight.”

We’re Heartbeat, the marketing agency for Healthcare Challenger Brands. We partner with ambitious companies and bold clients who aim to push the category forward. We’re looking for a Copy Supervisor who can shape smart, compelling work for patients and caregivers navigating rare disease. You’ll bring a sharp creative point of view, the ability to make complex science clear and meaningful, and a thoughtful ear for tone: knowing when to offer encouragement, when to be direct, and when to give a difficult reality room to breathe.

As Copy Supervisor, you’ll lead copy development across one or more brand engagements, partnering with Creative, Medical, Strategy, Account, Editorial, and Client teams to create work that supports both the creative brief and the brand’s marketing goals. You’ll become deeply fluent in the brands you support, including their clinical data, market research, audience insights, voice, and messaging. Your teams should look to you as a trusted source for copy, content, narrative consistency, and brand knowledge.

• Lead long-form copy development for consumer healthcare brands
• Develop original copy for websites, digital experiences, interactive tools, campaigns, and other tactical work
• Build strong relationships with internal teams, clients, and MLR partners
• Present work clearly and respond thoughtfully to feedback from clients and review teams
• Annotate pieces and work directly with Editorial and Medical through the fact check process
• Write, reference, and annotate copy for medical, legal, and regulatory review
• Partner with Editorial to maintain consistency, accuracy, voice, and tone
• Guide copy decks and manuscripts from development through launch
  
  Collaborate with Medical Directors and other subject matter experts when needed
• Bring a strong understanding of interactive content, editorial flow, and digital capabilities
• Mentor junior writers and help them strengthen their craft

You have 6+ years of copywriting experience, with a strong foundation in pharmaceutical or healthcare marketing. You know how to balance creativity with accuracy,…