Head of Communications

Location: City of Niagara Falls

About Us:

One Main Financial (NYSE: OMF) is the leader in offering nonprime consumers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. With more than 1,300 retail locations supported by digital capabilities and centralized operations, we serve nearly 4 million customers in 48 states through personal loans, auto finance, credit cards, and insurance products designed to help people meet their financial needs today and progress to a stronger future.

Since 1912, we have combined the scale, stability, and resources of a national financial services company with the personal relationships, care, and local market knowledge of community-based teams. Today, our more than 9,300 team members are building on that legacy by applying data science, technology, and new ideas to enhance the customer experience, strengthen our business, and support long-term growth.

At One Main, team members take on challenging, purposeful work in a collaborative and ethical environment where people are respected, contributions are recognized, and leaders are committed to development. Whether serving customers directly or enabling the people, capabilities, and operations that power our business, our team members have opportunities to expand their skills, advance their careers, and make a meaningful impact in the communities where we live and work.

The Role:

One Main Financial is seeking an experienced executive for VP/MD Head of Corporate Communications.

This critical leadership role will develop and lead the company’s overarching communications strategy in support of One Main’s business objectives, reputation, culture, and relationships with key stakeholders. Reporting to the Head of External Affairs, the Head of Corporate Communications will serve as a trusted advisor to the CEO and senior leadership team on executive communications, employee communications, media relations, reputation management, and significant business and policy developments.

This leader will translate One Main’s strategic priorities into an integrated communications roadmap and establish the operating cadence, capabilities, and measurement framework needed to execute it effectively.

The successful candidate will be a strong enterprise collaborator, partnering closely with External Affairs, Finance, Investor Relations, Human Resources, Legal, Compliance, Operations, Marketing, and Technology. This is an opportunity to build and develop a best-in-class Corporate Communications function as One Main continues to grow and evolve.

Key responsibilities:

Develop and own One Main’s enterprise communications strategy, aligning communications priorities and resources with the company’s business objectives.

Serve as a trusted advisor to the CEO and senior leadership team on communications strategy, executive positioning, sensitive announcements, stakeholder messaging, and reputation management.

Develop and oversee the company’s internal communications strategy and operating cadence, including enterprise announcements, leadership communications, company wide meetings, cultural narratives, and annual and quarterly business updates.

Establish clear communications standards, processes, and governance to promote consistency, accuracy, appropriate review, and alignment across internal and external communications.

Develop and execute communications strategies that support effective change management, ensuring that company wide changes, new policies, and strategic shifts are communicated clearly, consistently, and through appropriate channels and cadences.

Partner closely with the Head of External Affairs to develop and execute strategies relating to media relations, executive thought leadership, issues management,…