VP, Client Leadership

## VP, Client Leadership Apply:
New York:
Full time:
Posted Today:
R1132295
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* Job Description:

** The Vice President, Client Leadership is responsible for leading and growing a portfolio of retail and healthcare clients while serving as a strategic partner to senior client stakeholders and internal teams.  This role drives client success through strong relationship management, business leadership, integrated marketing expertise, and operational excellence. A champion of strategic and creatively sharp work, our VP will be a true partner to clients, show a passion for the brand and category, and easily navigate a fast-paced, evolving environment.  

The ideal candidate brings experience leading complex client accounts, in retail and/or healthcare, building trusted executive relationships, driving business growth, and delivering integrated marketing solutions across regulated industries.  We are looking for a strategic client leader, who is equally comfortable leading client conversations, driving commercial performance, and developing high-performing teams. This person is passionate about building strong team and client relationships, bringing a forward-thinking approach to marketing, innovation, and business growth.
** Key Responsibilities
**** Client Leadership:*
* * Build and maintain senior-level relationships with client stakeholders.
* Serve as a strategic advisor on business objectives, market trends, customer and patient engagement, and industry challenges.
* Lead business reviews, strategic planning sessions, and executive presentations.
* Anticipate client needs and identify opportunities to strengthen partnerships and deliver additional value.  
** Business Growth & Account Management:*
* * Provide leadership for a portfolio of client accounts, including revenue, profitability, resource planning, forecasting, and overall account health.
* Identify and drive organic growth opportunities through integrated marketing, innovation, and consulting solutions.
* Partner with agency leadership on business development and growth initiatives.
* Balance creativity, compliance, and business objectives in regulated and non-regulated environments.  
** Integrated Marketing Leadership:*
* * Lead integrated programs across brand strategy, customer engagement, CRM, digital marketing, content, media, commerce, and customer experience.
* Collaborate with cross-functional teams to deliver connected, measurable solutions.
* Ensure marketing strategies align with business goals, customer insights, and performance outcomes.
* Support clients in balancing short-term business priorities with long-term brand growth.  
** Innovation & Transformation:*
* * Identify opportunities to improve marketing capabilities, workflows, and measurement approaches.
* Apply AI and emerging technologies to enhance operational efficiency, content development, campaign performance, and customer engagement.
* Advise clients on the practical and responsible use of AI and marketing technology.
* Support the testing, scaling, and governance of innovative solutions while maintaining compliance, privacy, and brand standards.  
** Team Leadership:*
* * Lead, coach, and develop account leaders and cross-functional teams.
* Foster a collaborative, inclusive, and high-performing work environment.
* Establish clear accountability, decision-making processes, and ways of working.
* Contribute to agency growth, culture, and strategic initiatives.  
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* Qualifications:

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* * Bachelor's degree and 12+ years of leadership experience in an agency, consulting, marketing, or client services environment.
* Five years in a senior supervisory role as an Account team leader/senior client advisor and project management expert.
* Able to empower, keep teams on track, and participate in professional development of staff.
* Has previously experience in complex strategically rigorous corporate businesses, particularly in healthcare, pharmaceutical, or retail marketing.
* Knowledge of both B2B and B2C marketing strategies.
* Experience managing large-scale retail and/or healthcare accounts.
* Demonstrated success building and influencing senior client relationships.
* Experience leading integrated marketing programs across multiple channels and disciplines.
* Strong business and financial acumen, including portfolio management, forecasting, staffing, and profitability oversight.
* Experience applying AI, automation, or marketing technology to improve business outcomes.
* Proven ability to lead organizational, technological, or…