Client Coordinator

Semafor is a global news platform for an increasingly complex world in which consumers are overwhelmed by too many news sources and unsure what to trust. We are building Semafor to enable world-class journalists to deliver reporting and insights with rigor in journalistic forms that ensure a new level of transparency. Our editors and reporters distill the most important stories from all over in formats that uncover the forces shaping the stories, explain the interests behind polarizing narratives, and replenish the stock of shared facts.

As a global platform, Semafor recognizes that smart people can disagree and that informed readers need to understand alternative points of view from competing centers of power and culture in a multi-polar world. Want to join us? Read on.

The Client Coordinator sits within Semafor’s Revenue Operations team and plays a central role in supporting sales, client partnerships, and integrated program delivery.

This role is the connective tissue between Sales, Marketing, Program Management, Events, and Ad Operations
. The Client Coordinator supports the execution of integrated media programs by partnering with Sales and cross-functional teams to translate client goals into proposals and ensure seamless delivery across pre-sale functions. This role plays a critical part in maintaining organized workflows, clear communication, and a high-quality client experience across Semafor’s media and events portfolio.

This is an ideal role for a highly organized, detail-oriented individual who is excited to learn the media business end-to-end and grow into sales, client strategy, or revenue operations over time.

• Partner with Sales to support the development of integrated media programs and media plans across newsletters, digital products, custom content, and events.
• Support pricing inputs, packaging, deal revisions, and rate guidance within established yield and inventory frameworks.
• Coordinate proposal kick-offs, deal brief creation, internal feasibility checks, cross-functional inputs, and timeline management
• Support RFP responses and the creation of polished, visually engaging proposal decks.
• Prepare for client meetings by compiling research, agendas, and supporting materials; capture notes and draft follow-ups to ensure clear next steps and accountability.

• Serve as a day-to-day point of contact for client coordination, ensuring timely communication and follow-through.
• Build familiarity with client priorities, sensitivities, and goals to anticipate needs.
• Coordinate with internal teams to ensure clarity on scope, deliverables, and timelines.

• Support smooth transitions from pre-sale into execution.
• Maintain client-facing timelines and deliverable trackers.
• Coordinate campaign launches across newsletters and digital media.
• Support asset collection, ad specifications, proofs, and confirms in partnership with Ad Ops and Editorial.

• Assist with mid-campaign check-ins and performance updates, including basic metric review and insight generation.
• Help identify potential optimization, added-value, or upsell opportunities in collaboration with Sales.
• Ensure a consistently high bar for client experience throughout the lifecycle of the program.

• Maintain accurate documentation and updates in our CRM (boostr) and workflow tools.
• Ensure opportunities, products, budgets, and deal details are up to date and accurate.
• Support maintenance of rate cards, packaging menus, and go-to-market materials.
• Contribute to process improvements that strengthen…