Partnerships Director

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues
  - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club
  - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

Please note that we're open to exploring talent who are based in either New York or Planto, Texas.

This is a role for someone who understands brands, partnerships and consumer behaviour. Someone who can spot opportunities before others see them, build powerful commercial relationships and turn them into compelling loyalty propositions that help our clients win.

You won't just manage a portfolio.

You’ll shape the ecosystem that powers customer engagement programmes for some of the world's most recognised brands

As Partnerships Director, you'll sit at the intersection of:

• Brand Partnerships
• Customer Loyalty
• Enterprise Client Strategy
• Commercial Growth
• Consumer Insight

You’ll be responsible for identifying the brands consumers love, securing strategic partnerships and transforming those relationships into scalable loyalty products, offers and experiences that create value for both our clients and their customers.

This is a highly visible leadership role with direct responsibility for strategy, partner acquisition, team development and commercial performance.

We're open to exploring talent based in New York who is happy to be in the office 4 days a week OR working remotely from Dallas

Build a Market-Leading Partnership Ecosystem

• Develop and execute TLC's US Partnerships & Commercial strategy.
• Identify the brands, categories and experiences that will strengthen our client propositions.
• Create a differentiated portfolio that balances consumer demand, partner value and commercial opportunity.
• Grow strategic relationships across retail, dining, travel, entertainment, wellness, lifestyle and emerging consumer categories.

Create High-Value Brand Partnerships

• Personally lead partnership acquisition and…