Salon Operations Coordinator

LIDAV Beauty, a boutique luxury beauty salon located in the heart of Manhattan, is seeking a highly organized, proactive, polished, and resourceful Executive/Personal Assistant & Salon Operations Coordinator to work directly with the founder while supporting the day-to-day operations of the salon.

This is a dynamic, hands‑on position for someone who thrives in a fast‑paced environment, has exceptional communication skills, takes initiative, and genuinely enjoys creating an elevated client experience.

The ideal candidate is someone who can think ahead, problem‑solve independently, multitask efficiently, and confidently manage both administrative and client‑facing responsibilities.

We're especially interested in someone who understands the intersection of beauty, luxury hospitality, social media, and brand development and is excited to contribute to the continued growth of LIDAV Beauty.

• Manage client appointments, bookings, rescheduling, cancellations, and confirmations.
• Coordinate schedules between clients and multiple salon professionals.
• Oversee client check-in and checkout, including processing payments, gratuities, and retail purchases.
• Respond promptly and professionally to client emails, phone calls, text messages, and booking inquiries.
• Maintain an organized, welcoming, and elevated front‑of‑house environment.
• Ensure the salon's daily schedule runs efficiently and address scheduling conflicts when necessary.
• Follow up with clients regarding appointments, services, retail products, and special requests.
• Assist with retail inventory, product orders, and general salon organization.
• Maintain accurate client information and records within the salon's booking system.
• Provide exceptional customer service while maintaining the standards of a luxury beauty environment.

• Work directly with the founder to manage daily priorities, schedules, and administrative responsibilities.
• Organize and manage emails, appointments, meetings, and important follow‑ups.
• Assist with both personal and professional scheduling.
• Track deadlines, outstanding tasks, and ongoing projects.
• Coordinate travel arrangements, reservations, errands, and other personal assistant needs as required.
• Research vendors, services, products, and business opportunities.
• Maintain confidentiality and discretion when handling personal, client, and business information.
• Anticipate needs, take initiative, and ensure important details are not overlooked.

• Assist with planning and executing salon events, beauty masterclasses, brand activations, and special projects.
• Coordinate event logistics, guest lists, RSVPs, vendors, and scheduling.
• Communicate with brands, influencers, clients, and potential business partners.
• Research and identify new partnership, collaboration, and business development opportunities.
• Organize and track incoming collaboration inquiries and partnership proposals.
• Assist with outreach and follow‑ups for potential brand collaborations and salon events.
• Support marketing initiatives and promotional campaigns.
• Help develop and maintain relationships that contribute to the salon's growth and visibility.

• Assist with social media coordination and content planning for LIDAV Beauty.
• Stay informed about current trends on Instagram, Tik Tok, and other relevant social media platforms.
• Support the founder with content organization, behind‑the‑scenes filming, and capturing salon moments when needed.
• Assist with coordinating influencer partnerships, social media collaborations, and brand opportunities.
• Help organize content for upcoming promotions, events, and marketing campaigns.
• Maintain an understanding of…