Senior Director, Creative Strategy

Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact.

At our core,
Darkroom is a human services company powered by Shadow
, a universal AI commerce layer that integrates executive-level strategy with proprietary agentic technology. This fusion enables our teams to deliver outsized returns by enhancing creative output, operational efficiency, and revenue generation across every stage of the customer journey.

Our track record speaks for itself:
billions in attributable revenue driven across e-commerce marketplaces, media networks, DTC ecosystems, and social commerce platforms. Every engagement feeds into our proprietary data infrastructure, enabling a continuous feedback loop that accelerates growth, improves margins, and compounds results across our client portfolio.

What began as a boutique design studio has evolved into one of the fastest-growing private companies in America (Inc. 5000) and among the most effective performance media agencies of the 2020s (Varos). Our founders were recognized by Forbes 30 Under 30 for advancing the intersection of technology, marketing, and advertising, cementing Darkroom's role as a defining player in the future of media innovation.

This is a dedicated, senior role on a single account, helping a key client bring a brand new product to market, with Darkroom owning all media channels. You are the creative lead on that engagement, accountable for the brand's whole creative story, from positioning and messaging down to the hook on a 15-second ad.

That makes this different from a typical agency creative role. You are not spreading yourself across a portfolio. You are going deep on one enterprise client, setting creative positioning with their leadership, then sitting with designers and editors to tighten the frame across paid, social, and retention.

Responsibilities:

• Brand & Creative Positioning: Own creative positioning for the brand and its new product launch. Turn brand strategy, audience insight, and competitive context into a clear point of view on what a brand says and how it looks and sounds.

• Copy & Messaging: Lead copy and messaging end to end, from messaging frameworks, taglines, and campaign lines to ad copy, email, and SMS. Flex tone by channel and funnel stage, and be the person who delivers when a client asks you to "punch up the copy."

• Full-Funnel Creative Strategy: Lead creative strategy across paid (Meta, Tik Tok, You Tube, Amazon), organic social (Instagram, Tik Tok), and retention (email, SMS, lifecycle), so every channel ladders up to one brand story.

• Campaigns: Concept and lead the launch campaign and the large, integrated campaigns that follow, from the big idea through briefs, production, launch, and measuring what they actually did.

• Testing & Learning: Own the testing roadmap: what gets tested, in what order, against what hypothesis, and what a real win looks like before spend goes live. Balance brand-building work with performance.

• Hands-On Creative Direction: Work directly with Designers and Editors, briefing statics, motion, short-form video, UGC, and storyboards. Give sharp, tactical feedback on design, pacing, and edit structure, and jump into Figma or an edit yourself when it's faster. This isn't the role for strategy-only folks.

• Data Analysis: Read performance data across paid, social, and retention, from ad metrics to open rate, click rate, and repeat purchase, and turn it into the next concept.

• Executive Presentation & Client Leadership: Present creative strategy and campaigns to the client's leadership with clarity, confidence, and strategic rationale. Own the creative relationship on the account and navigate pushback with ease.

• Cross-Team Partnership: Work daily with Paid Media, Analytics, and the client's own program leads so creative and media run as one program.

• Team Leadership: Lead the creative team on the account, raise the bar on craft, and build the processes, frameworks, and AI-enabled workflows that keep quality high as volume grows.

• 6+ years in creative strategy, brand marketing, or creative leadership, including 3+ years at Director level or above.

• Brand marketing experience. You've shaped positioning, messaging, and brand voice for consumer…