Growth Lead

Lilo Social is a full-funnel eCommerce growth agency specializing in acquisition and retention for direct-to-consumer brands. With a team of over 75 professionals, we deliver best-in-class paid media, email marketing, and creative services to help brands scale profitably. We work across the entire customer lifecycle—from content creation and paid advertising to conversion rate optimization and retention marketing.

Our partnership-first approach has earned us a 90% client retention rate and recognition as an Inc. 5000 honoree for three consecutive years (2023, 2024, 2025). We are proud to be a Klaviyo Master Elite Agency, a distinction held by only 0.2% of Klaviyo’s 6,500+ partners. To date, we have driven billions of dollars in attributed revenue for our partners.

• Consistent month-over-month revenue growth across your client portfolio through strategic planning and tactical execution
• High client satisfaction and retention through proactive communication, strategic guidance, and trusted advisor relationships
• A high-performing pod team that meets objectives, collaborates effectively, and grows professionally under your leadership
• Efficient identification and resolution of growth obstacles through data analysis, strategic thinking, and cross-functional coordination

• Serve as the primary strategic partner and day-to-day contact for an assigned portfolio of ecommerce clients, maintaining trusted advisor relationships
• Lead weekly client strategy sessions, presenting performance insights, growth opportunities, and strategic recommendations with clarity and confidence
• Develop and maintain comprehensive growth strategies that span the entire customer lifecycle, from acquisition through retention
• Monitor daily account performance and pacing against revenue targets, proactively identifying areas requiring adjustment or optimization
• Lead and mentor a pod of specialized marketers (media buyers, retention specialists, creative strategists), setting clear objectives and fostering professional growth
• Conduct deep-dive analyses of client businesses to identify growth constraints, competitive advantages, and expansion opportunities
• Collaborate with your pod to establish weekly priorities and strategic initiatives aligned with quarterly and annual growth targets
• Translate complex marketing performance into clear, actionable insights that inform client decision-making and resource allocation
• Manage project timelines and deliverables across multiple work streams, ensuring consistent execution and follow-through
• Anticipate client needs and proactively develop solutions before issues escalade, maintaining a calm and solution-oriented approach
• Partner with internal teams across departments to leverage agency expertise and resources for client benefit
• Track and report on key performance indicators including ROAS, CAC, LTV, revenue attribution, and efficiency metrics across paid media, email, and SMS channels

• 5+ years of experience in ecommerce growth marketing with a proven track record of scaling direct-to-consumer businesses
• Demonstrated experience developing holistic growth strategies that integrate paid acquisition (social and search), email marketing, SMS, and conversion optimization
• History of managing advertising budgets exceeding $100,000 per month across Meta, Google Ads, and/or Tik Tok platforms
• Strong expertise in email and SMS marketing strategy, including lifecycle program development and retention optimization
• Minimum 2 years of experience leading teams or managing cross-functional projects with multiple stakeholders
• Expert proficiency with core ecommerce marketing platforms including Shopify, Meta Ads Manager, Google Analytics, Klaviyo, and Google Ads
• Advanced…