Senior Manager, Event Marketing Operations

The Guarantors is a fintech company helping multifamily owners and operators mitigate leasing risk while expanding access for renters. With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their choice and operators deserve greater protection and growth opportunities. That’s why we’re leveraging our real estate expertise and using AI-driven renter underwriting to help operators qualify renters faster while mitigating the financial risk of renter default.

With $7B+ in lease value protected, we work with 9 of the country’s top 10 operators, are the #1 lease guarantee provider nationwide, and have consistently been named one of Inc. 5000’s fastest-growing companies, Forbes’ Best Startup Employers, Deloitte’s Technology Fast 500.

The Guarantors is looking for a highly organized, systems-minded Senior Manager, Event Marketing Operations to help scale the day-to-day operations of our Event Marketing function.

Reporting to the VP of Event Marketing, this role will serve as the operational backbone of the team, translating event strategy into clear project plans, maintaining the systems that keep our work moving, and ensuring leadership has consistent visibility into timelines, budgets, capacity and performance.

This is an individual contributor role with significant cross-functional influence. The ideal candidate is a strong project manager who is comfortable operating across multiple events and work streams at once, anticipates needs before they become issues, and brings structure to a fast-moving environment.

This person will work closely with Event Coordinators responsible for event execution while partnering with the VP of Event Marketing on strategy, approvals, quality standards and prioritization.

• Own and continuously improve the operating systems used to manage the Event Marketing portfolio.
• Translate approved event strategies into clear project plans, timelines, milestones, dependencies and work streams.
• Maintain a reliable view of upcoming events, key deadlines, team capacity and project health.
• Establish clear processes and documentation for how work moves through the Event Marketing team.
• Ensure the event intake and project management environment is structured, current and consistently used across the team.
• Identify opportunities to make workflows more efficient, scalable and easier for the team to operate.
• Own the Event Marketing reporting framework and ensure event performance data is consistently captured.
• Partner with team members to maintain clean, accurate event information in Hub Spot and other team systems.
• Maintain historical benchmarks across comparable events and use past performance to help establish targets for future programs.
• Ensure post-event reporting is completed consistently and accurately.

• Own the process used to track Event Marketing budgets and spend across the portfolio.
• Ensure projected and actual event costs are current and accurate.
• Regularly review event-level spend for discrepancies or gaps before information reaches leadership.
• Provide the VP of Event Marketing with clear visibility into budget pacing, upcoming commitments and areas of risk.
• Partner with individual event owners to ensure they maintain accurate financial information for their programs.
• Conduct ROI analysis to determine best rates of return on given event skews.
• Own payback period analysis to identify the relevant time periods through which ROI relevant metrics mature.
• Coordinate work across concurrent events and initiatives to ensure projects remain on schedule.
• Organize work based on priorities established by the VP of Event…