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Brand Voice Activation Lead — AI-Driven CX Strategist

Job in New York, New York County, New York, 10261, USA
Listing for: L'Oreal USA, Inc
Full Time position
Listed on 2026-10-20
Job specializations:
  • Marketing / Advertising / PR
    Brand Ambassadors & Brand Management, Marketing Strategy, Marketing Communications
Salary/Wage Range or Industry Benchmark: 98000 - 140000 USD Yearly USD 98000.00 140000.00 YEAR
Job Description & How to Apply Below
Location: New York

L"Oreal USA, Inc. is seeking a Manager, Brand Voice Activation Lead (BVAL) for Kiehl's in New York. You will transform consumer insights into actionable strategies, ensure brand voice consistency across channels, and oversee AI-driven customer interactions within Le Care consumer journeys.

The role requires strong project management, analytical thinking, and experience with SFCC, Cognos, and PowerBI. A hybrid work schedule and in-office presence in Hudson Yards, NYC are expected.

We are seeking a motivated Brand Voice Activation Lead — AI-Driven CX Strategist to join L'Oreal USA, Inc in New York, NY, United States.

All applications are reviewed carefully by our team.

The position is based in New York, NY, United States.

This opportunity is part of our work in Marketing & Media.

The advertised compensation is 98..

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