Sr. Key Account Manager- Amazon

Location: New York

Job Description

Who We Are:

Steve Madden is a global fashion company known for its innovative, trend-driven footwear, accessories, and apparel. Founded in 1990 in Queens, New York, the company has grown from a footwear startup into a globally recognized fashion organization with a portfolio of leading brands, including Steve Madden, Kurt Geiger London, Dolce Vita, Betsey Johnson, Carvela, Blondo, and ATM.With a presence in more than 80 countries, Steve Madden operates across wholesale, retail, e-commerce, licensing, and private label businesses.

The company is driven by creativity, individuality, and a fast-paced entrepreneurial spirit, bringing fashion-forward products to consumers around the world.

ABOUT

THE ROLE Steve Madden is seeking a Senior Manager, Amazon Account Management to lead the commercial strategy and performance of an assigned brand portfolio across Amazon. This is a high-impact role responsible for driving revenue, profitability, assortment, inventory, and overall account growth, while serving as a strategic business partner to Amazon and internal cross-functional teams.

The Senior Manager will own the Amazon business from strategy through execution, developing annual and seasonal plans that align brand priorities with Amazon's platform, consumer behavior, and commercial opportunities. This individual will have a strong understanding of the Amazon ecosystem, operate with a P&L mindset, and use data and market insights to identify opportunities, solve challenges, and drive sustainable growth.

The role will partner closely with Marketing, BI, Sales, Merchandising, Planning, and other cross-functional teams, while also managing relationships with Amazon Vendor Managers and external partners. The ideal candidate is a commercially minded leader who can balance strategic thinking with hands-on execution, move quickly in a fast-paced environment, and confidently influence stakeholders at all levels.

This role is based in our Long Island City headquarters and requires an on-site presence four days per week.

Account Strategy & Commercial Leadership Own the overall Amazon business strategy and P&L for an assigned brand portfolio, with accountability for revenue, profitability, sell-through, inventory productivity, and growth.

Develop and execute annual, seasonal, and long-range account strategies aligned with brand objectives and Amazon's retail calendar.

Identify opportunities to expand assortment, improve productivity, increase traffic and conversion, and develop new avenues for profitable growth.

Lead joint business planning with Amazon Vendor Managers, building strategic relationships and negotiating promotional opportunities, co-op funding, selection expansion, and other commercial initiatives.

Establish and monitor account goals, proactively identifying risks, opportunities, and performance gaps and developing action plans to address them.

Present business performance, strategic recommendations, and forward-looking plans to senior leadership.

Assortment, Catalog & Business Operations Lead assortment strategy for assigned brands, leveraging customer insights, sales trends, inventory levels, and style-level performance to inform product and lifecycle decisions.

Oversee new item launches and catalog readiness, ensuring products are positioned for maximum visibility and commercial performance.

Maintain accountability for catalog health, content quality, variations, and listing performance, leveraging internal resources, automation, and agency partners for execution.

Partner with Planning, Merchandising, Sales, and BI to optimize inventory, identify demand opportunities, and minimize out-of-stock and excess inventory exposure.

Ensure Amazon-specific requirements and operational processes are effectively managed while identifying opportunities to improve efficiency and scalability.

Marketing & Growth Partnership Partner closely with Marketing to develop integrated strategies that connect assortment, content, promotions, media, and consumer demand.

Ensure PDPs, brand stores, creative assets, and content are optimized to support conversion and brand presentation.

Collaborate on Amazon retail media strategy, including Prime Day, seasonal events, promotional periods, and other key traffic-driving opportunities.

Evaluate the impact of media investment and promotional activity on overall account performance and profitability.

Partner with internal creative and marketing teams and external agencies to ensure priorities, assets,…