Position: Program Coordinator

Reports To:

Director of Community Impact

Category:
Full Time

Location:

White Plains, NY

This position supports the implementation of United Way programs related to education, income, health, and community support. It coordinates and tracks program activities, manages volunteers, and identifies volunteer opportunities. The position will also require an individual to participate in outreach opportunities throughout Westchester and Putnam counties to promote United Way’s programs and strengthen its impact in the community.

The United Way of Westchester and Putnam helps residents to be self‑sufficient and thrive in a stronger community by providing strategic resources and tools to marginalized populations in crisis, especially the 40% of our neighbors that live in poverty or paycheck to paycheck (what we call ALICE — Asset Limited, Income Constrained, Employed).

Our efforts include the 2‑1‑1 helpline, early literacy programming for preschoolers, job skills training and financial empowerment for adults, as well as access to health services.

We do this by convening stakeholders and thought leaders, collaborating with community partners, and investing in programs and services to leverage our collective strengths against the strongholds of poverty.

Our efforts impact tens of thousands of individuals and families each year.

• Planning and coordination of a program and its activities
• Ensuring implementation of policies and practices
• Maintaining budget and tracking expenditures/transactions
• Develop and support volunteer opportunities with a program
• Provide input on budget preparation and oversight for each program
• Help build positive relations within the team and external parties
• Represent the agency and its programs and activities to various publics including news media, benefactors, volunteers, community leaders, etc.
• Schedule volunteers and maintain accurate records of volunteer hours of service, as it relates to programs.
• Prepare paperwork and order material
• Support growth and program development
• Travel regionally up to 25% of the time to execute program activities and volunteer opportunities

• During times of declared disaster, assist in 2‑1‑1 duties as assigned.
• Other duties as assigned.

• Develop and maintain positive professional relations with all staff, departments, service providers, representatives, and volunteers.
• Ability to work effectively in a team environment in addition to self‑directed situations with minimal day‑to‑day supervision.
• This position requires a highly organized individual, with excellent follow‑up skills and attention to detail, as well as the ability to plan and administer multiple concurrent projects.
• Utilize good management and leadership techniques and possess problem‑solving and decision‑making abilities.
• Work in a highly collaborative manner to accomplish key projects and initiatives and day‑to‑day operations through genuine teamwork.
• Position requires strict adherence to professional, dignified behavior, confidentiality and protection of donor information, and respectfulness whether within the workplace, other not‑for‑profits, or in the community.
• Always maintains professional demeanor, open mindedness, and patience.
• The candidate must be comfortable and confident working with volunteers, corporate client organizations, donors and the public.
• The successful candidate should be connected and committed to the mission of UWWP.
• This position requires an individual to be agile and adaptable in a rapidly changing environment.
• Assist with the promotion of programs and volunteer opportunities through social media and email marketing.

• Strong written, verbal, and organizational skills, ability to prepare and lead presentations.
• Superior one‑on‑one interpersonal and communication skills, including the ability to foster confidence and trust, listen sensitively, and respond appropriately to the needs of team members, volunteers, and both corporate and community stakeholders.
• Innovative thinker with a track record of being a strategic thinker and the ability to create results.
• S…