Family & Community Engagement Manager

Join to apply for the Family & Community Engagement Manager role at Brooklyn Kindergarten Society
.

This is a full‑time position based center‑based with travel to all BKS sites. The role reports to the Executive Director and the FLSA status is Exempt/Non‑Union.

Brooklyn Kindergarten Society provides a pay range of $72,000.00/yr - $75,000.00/yr
, with actual compensation determined by skills and experience.

The Family & Community Engagement (FACE) Manager leads BKS’s family partnership, engagement, community collaboration efforts, and student recruitment operations across all center sites. This position ensures alignment with DECE requirements, Article 47, the Head Start PFCE Framework, and BKS’s mission to support whole‑child and whole‑family development.

• Provide support and coaching to Family Workers and Family Parent Engagement Workers.
• Build and maintain relationships with local community organizations, health clinics, shelters, libraries, and family‑serving agencies to support steady student referrals.
• Coordinate and attend community events, fairs, and outreach opportunities to promote the organization’s visibility and engage prospective families.
• Support centers with community canvassing and leading informational sessions, tours, and open houses for prospective families.
• Monitor enrollment trends and provide weekly updates to leadership on progress toward targets.
• Collaborate with center staff and Family Workers to identify classrooms/sites with enrollment gaps and execute targeted outreach strategies.
• Oversee digital recruitment strategies, including website updates, social media outreach and marketing campaigns in collaboration with Communications.
• Maintain updated recruitment materials (flyers, brochures, digital assets) and ensure brand consistency across all outreach efforts.
• Facilitate staff training on best practices for recruitment, family engagement and effective communication with prospective families.
• Oversee data entry and record‑keeping in enrollment systems to ensure compliance with Head Start, Pre‑K or other funder requirements.

• Provide support to Family Workers and Family Engagement staff.
• Ensure compliance with NYCPS DECE family engagement mandates, including timelines for Family Partnership Agreements (FPA), conferences, communication and documentation.
• Support centers in developing strong family relationships and maintaining a welcoming, inclusive environment.

• Oversee the Family Partnership Agreement (FPA) process, ensuring timely completion and meaningful family goals.
• Monitor follow‑ups to ensure families receive targeted support in areas such as housing, food access, employment, health services and crisis response.
• Plan and implement parent workshops, conferences and family involvement activities.

• Build and maintain relationships with local organizations, food distribution partners, health and mental health providers, adult education programs and city agencies.
• Coordinate community resource events and ensure centers are connected to supportive neighborhood networks.
• Maintain a current directory of community partners and referrals.

• Ensure 100% compliance with all required family engagement and student enrollment documentation and annual reports.
• Support centers during compliance visits (DECE, DOHMH, ACS, Head Start), investigations or quality reviews related to enrollment and family engagement.
• Monitor data entry into key data systems such as Child Plus, Vendor Portal, MySchools and Parent Square.

• Provide regular guidance and support to Family Services staff.
• Lead onboarding for new Family Workers and FACE‑related staff.
• Provide coverage for Family Worker vacancies, as needed.

• Serve as a point of escalation for complex family matters, navigating issues with sensitivity and professionalism.
• Support staff in de‑escalation and conflict resolution using trauma‑informed and culturally respectful approaches.
• Respond to family concerns in a timely and solution‑driven…