Outreach Intake Coordinator

Outreach Intake Coordinator

Reporting To: Senior Program Director – Justice Works

Employment Type: Full Time

Compensation: $60,000 / Annually

Work Schedule: Monday - Friday, 8 AM - 4 PM

Office

Location:

Brooklyn, NY 11208

Housing Plus is a value‑driven nonprofit organization focused on assisting women in building community and transforming their lives. Housing Plus is actively seeking to provide support, training and opportunities that foster growth and well‑being for its staff as well as the women we serve. The mission of Housing Plus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender‑expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families.

Since its beginning in 2002, Housing Plus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female veterans. Over the next three years, Housing Plus’ programs will continue to grow, along with its commitment to serving vulnerable populations.

Please consider joining a team committed to building brighter futures for all!

Housing Plus is hiring a Justice Works Outreach Intake Coordinator to join our growing company. The Justice Works Outreach Intake Coordinator is a key part of the Housing Plus Justice Works program and is expected to represent the Justice Works program for a range of settings and audiences. The Outreach Intake Coordinator will report directly to the Justice Works Senior Program Director.

The Coordinator will work closely with the referring partners, make weekly visits to Rikers Island and collaborate with all Justice Works subcontractors. The Coordinator will manage all referrals and intake tasks as they relate to the Justice Works program, ensuring all referrals have been appropriately screened based on the Justice Works’ eligibility requirements and the subcontractors’ individual program requirements. In order to adhere to Justice Works contractual goal of 159 filled units the Coordinator will monitor the flow of referrals, admissions, and discharges.

• Exceptional Communication
  
  Skills:
  
  The Outreach Intake Team explains the Justice Works program and procedures to subcontractors, referring partners and clients, communicating in a way that is easy to understand, asking the right questions, and recording accurate details to keep the referrals on track.
• Attention to Detail: An important responsibility of the Outreach Intake Coordinator is the preparation and management of referral data for the MOCJ monthly report and LL79 information; consistent accurate reporting strengthens Housing Plus’s reputation for reliability.
• Technical Proficiency: Managing client data, report files and communication efficiently requires the right tools: AWARDS, Excel and other data‑entry software and communication platforms.
• Problem‑Solving
  
  Skills:
  
  Strong problem‑solving skills help the Outreach Intake Coordinator assess problems, ask the right questions and keep the referral process moving smoothly.
• Remote Workforce Integrity: Upholding ethical standards, transparency, and accountability within a decentralized work environment through clear expectations, open communication, and consistent leadership check‑ins.
• Time Management: The Outreach Intake Coordinator will handle multiple inquiries, paperwork and follow‑ups throughout the day to keep everything on track.

• Review and screen all Justice Works referrals to ensure they meet the eligibility requirements of the MOCJ contract and subcontractor program requirements.
• In partnership with the Justice Works Senior Program Director assess the needs of the referred resident and submit appropriate referral to subcontractors to ensure community partners meet the clients’ needs.
• Responsible for updating the Justice Works occupancy report and admission and…