Engagement Manager

Location

Remote;
This position must be U.S. based, preferably on the East Coast. Approximately 10% travel in the U.S. annually is expected.

• Project manage department portfolios across revenue lines, including assigning and executing timelines and deliverables for key development initiatives to ensure efficient resource deployment and goal achievement.
• Lead and implement high-performance team strategies to grow HIH’s individual giving program, focusing on mid- and major donor development, monthly giving, and donor-led campaigns.
• Proactively identify and pursue innovative and scalable approaches to individual donor acquisition, cultivation, and retention.
• Bring creativity and exceptional detail-orientation to support the team and Friends of HIH in the development and planning of local activations that increase awareness of HIH’s work and networks of potential support.
• Serve as HIH’s internal authority on individual donor behavior, trends, and best practices, translating insights into actionable strategies for donor stewardship.
• Track revenue projections against fundraising targets to ensure alignment with departmental budgets and organizational financial goals.

• Bring a high-level of efficiency to coordinate and structure donor stewardship in close collaboration with the Founder, co-CEOs, and Sr. Partnerships Director in serving as the Primary Relationship Managers (PRMs) for a portfolio of mid- and major donors, conducting donor research and designing customized cultivation and stewardship strategies. This will require creating individual stewardship plans, carefully tracking activities and follow-up, and providing materials and prep.
• Develop and track individual donor engagement and cultivation communications, insights, and expectations to advance the individual giving program and outcomes.
• Manage and grow HIH’s monthly donor program through tailored donor journeys, upgrades, and sustained engagement tactics.
• Design and facilitate meaningful donor experiences—including virtual and in-person engagements, as well as donor trips—that reflect HIH’s values of mutuality and transparency.

• In coordination with Communications, lead and manage annual fundraising campaigns (e.g., Year-End Campaign), managing appeal development, donor segmentation, and performance tracking.
• Expand and manage HIH’s peer-to-peer and donor-led fundraising initiatives by developing toolkits, offering coaching, and promoting campaign visibility.
• Help cultivate a values-aligned donor community grounded in reciprocity, trust, and long-term partnership.

• Support the Communications Strategy and ensure all partnerships and advancement messaging is fully aligned with organizational goals and brand voice.
• Support the Communications Department's execution of fundraising campaigns by managing donor lists and segmentation for all channels, including email and direct mail appeals.
• Partner with the Communications Department—which is responsible for content and design—to develop compelling, donor-centric materials such as appeal letters, print collateral, impact reports, and proposals.
• Coordinate and deliver timely donor communication and recognition, including physical mailings and acknowledgments, to strengthen engagement and stewardship.

• Coordinate HIH’s presence at major global events (e.g., TED Summit, New York Climate Week, COP
  30), identifying strategic opportunities for visibility and donor engagement.
• Prepare briefing materials, attend key sessions, and support relationship-building efforts, including tracking and managing follow-up activities, to strengthen HIH’s philanthropic…