Peer Coordinator

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The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity.

DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.

Department of Homeless Services leads a 24/7/365 Street Homelessness Solutions - Joint Command Center (JCC) that conducts interagency rapid outreach deployment. The JCC’s functions include street and subway level canvasses and engagements with homeless individuals. This initiative partners existing homeless response and prevention programs with a series of new initiatives that have been designed to better identify, engage, and transition homeless New Yorkers to appropriate services and, ultimately, permanent housing.

• Provide information pertaining to available DHS and community service to potential homeless individuals throughout both above ground locations within the five boroughs and within the NYC subway system, including Penn Station.
• Answer questions and convey information.
• Make observations and collect information from potential homeless individuals. Submit referrals for engagement to Field Associates and Crisis Coordinators.
• Assist supervisory staff in work related to following up on incomplete or pending referrals.
• Escort clients to and from community functions.
• Provide clerical support services such as filing, record keeping, and documenting. Update client records. Aid in preparing standard reports.
• Assist in liaising with community groups and local businesses by conveying information and providing feedback about DHS Outreach and shelter services.

Hours/

Schedule:

Monday – Friday (2) 8 AM–4 PM and (2) 12 PM–8 PM

JOB CODE: COMMUNITY ASSISTANT - 56056

• No formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.
• Candidates must be able to understand and be understood in English.

This position will require fieldwork that will include extensive walking.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at (Use the "Apply for this Job" box below)..

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Salary: $39,970.00 – $43,460.00

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Other, Industry: Government Administration