Community Relations Specialist

Job Title: Community Relations Specialist Reports to: Director of Strategic Partnerships & Resource Development Job Location: New York City (Hybrid; requires frequent citywide travel)
FLSA: Full-Time, Exempt Department: Strategic Partnerships & Resource Development

Neighborhood Housing Services of New York City, Inc. (NHSNYC) is a mission-driven nonprofit organization dedicated to empowering low- and moderate-income homeowners through affordable home repair and first mortgage loans. As a certified Community Development Financial Institution (CDFI), NHSNYC works to preserve and strengthen communities across New York City. NHSNYC addresses critical housing challenges, including coastal resilience, flood insurance education, and advocating for sustainable living solutions.

The Community Relations Specialist supports NHSNYC’s citywide outreach, engagement, and visibility efforts by representing the organization externally, building relationships with community and government partners, and supporting strategic partnership activities. This role serves as a key liaison between NHSNYC and community stakeholders, elected officials’ offices, and civic partners, helping advance awareness of programs and reinforce NHSNYC’s identity as a citywide housing organization.
This is a full-time, exempt position based in New York City with frequent citywide travel and occasional evening and weekend commitments.

Community Outreach & Engagement

• Represent NHSNYC at community events, public meetings, workshops, resource fairs, and civic gatherings across New York City.
• Conduct neighborhood-level outreach related to home repair programs, housing counseling, and down payment assistance initiatives.
• Build and maintain relationships with community-based organizations, civic associations, faith institutions, tenant groups, and local leaders.
• Collaborate with senior leadership to plan and support outreach activities aligned with organizational priorities.

Government & Stakeholder Engagement

• Engage with offices of local elected officials, community boards, and civic stakeholders.
• Monitor and attend relevant hearings, meetings, and public events involving government and community partners.
• Prepare briefing materials, talking points, schedules, and follow-up communications for meetings and events involving NHSNYC leadership.
• Coordinate meetings, site visits, and special events with government and external partners.

Organizational Visibility & Brand Support

• Ensure outreach activities consistently reinforce NHSNYC’s mission, values, and citywide brand identity.
• Share community insights, trends, and partnership opportunities with internal teams to inform outreach and messaging.
• Collaborate with the Marketing & Communications team to support outreach materials, social media content, and event‑related assets.

Administrative & Coordination Support

• Maintain accurate tracking of outreach activities, contacts, and event participation.
• Manage calendars related to community events, outreach opportunities, and external engagements.
• Prepare summary reports on outreach activities, community needs, and stakeholder engagement outcomes.
• Support partnership development, donor engagement, and limited fundraising activities connected to community and government initiatives.

• Community Engagement:
  Professional and confident presence when representing the organization externally.
• Collaboration:
  
  Ability to work effectively across departments and with external partners.
• Communication:
  Strong verbal and written communication skills.
• Organization:
  Demonstrated ability to manage multiple priorities and maintain accurate records.
• Adaptability:
  Comfort working in dynamic, community-based environments.
• Mission Alignment:
  Commitment to equity, affordable housing, and serving diverse New York City communities.
• Proficiency in Microsoft 365 tools, including Outlook, PowerPoint, Word, and Excel.

Required

• Bachelor’s degree in communications, Public Affairs, Urban Studies, Political Science, Community Development, or a related field.
• One to three years of experience in community engagement, outreach, public service, or…