Intake Specialist

Join to apply for the Intake Specialist role at Urban Resource Institute (URI).

The Intake Specialist (IS) will support the efforts of the Centralized Intake Program with a special focus on the Bronx and Manhattan. The Centralized Intake Program resides in the Justice Initiatives (JI) department to standardize our intake process for the JI programs and create a trauma‑informed process for participants. The IS will do outreach, intakes, risk assessments, and screenings for the Justice Initiatives programs with particular focus on outreach and intake within our Domestic Violence (DV) and Homeless Family shelters located in NYC.

They will provide additional support to the Legal Education and Advocacy Program (LEAP), the Economic Empowerment Program (EEP), Abusive Partner Intervention Program (APIP), and the People and Animals Living Safely program (PALS) as needed. Outreach and intakes will involve potential participants who are currently residing in a shelter, in the community, or at court‑based sites.

$39,000 – $45,000

• Conduct universal intake along with risk assessments, screenings, supplemental intakes and provide referrals and resource coordination in a client‑centered and trauma‑informed way to support potential participant’s needs and their goals for participating in the program.
• Partner closely with the APIP team to do outreach and intakes for their programs.
• Schedule initial interviews, either in person or by phone directly with the participant.
• Evaluate participant’s information against program eligibility guidelines to determine if they are eligible for services.
• Collaborate with the teams to ensure continuity of services across programs.
• Provide outreach and informational sessions to service providers, court‑based workers, and potential participants including at the FJCs and shelters.
• Actively outreach to other NYC and Westchester‑based non‑profits and community spaces to create new partnerships for referrals and to support as many survivors and participants in accessing services as possible.
• Meet weekly with Manager for supervision and perform other duties assigned by the Program Manager.
• Collaborate closely with other Justice Initiative program leaders and staff along with other program divisions within URI.
• Input and maintain accurate data collection in a timely fashion.
• Collaborate in providing accurate data reporting to funders and city organizations.
• Support program leaders in any reports for funders.

• Stay up to date with innovations in the field.
• Participate in regular staff meetings and training.
• Attend coalitions, taskforces, working groups and committees.
• Other duties as requested based on department, program, and/or organizational needs.

• Bachelor’s degree in counseling, psychology, social work, or a related human services field with at least one year of experience.
• Bilingual (English/Spanish) preferred.

• One year working with survivors of domestic or gender‑based violence or trafficking survivors.
• Commitment to the vision and mission of Urban Resource Institute.
• Demonstrated passion and commitment to public interest and an understanding of trauma‑informed, anti‑oppressive, and culturally responsive services.
• Strong understanding of the safety needs of survivors of violence.
• Familiarity with NYC public benefits and shelter systems.
• Deep understanding of strength‑based and survivor‑centered approaches.
• Strong writing and public speaking skills; ability to manage and organize multiple projects in a busy, pressured environment.
• Experience collaborating across programs and external sectors.
• Demonstrated sensitivity and knowledge of domestic violence within and against disenfranchised communities, including individuals who identify as LGBTIQ+, HIV‑affected, the elderly and individuals with mental health issues.
• Demonstrated trauma‑informed and anti‑oppressive approach when working with survivors of domestic and gender‑based violence.
• Highly motivated, able to work independently and in a team, assess priorities, take initiative, manage multiple…