Outreach Coordinator

JCCA is one of New York’s leading child welfare and children’s behavioral health organizations
, serving thousands of children, youth, and families each year. Through preventive services, foster care, behavioral health, residential programs, education, and community-based supports, we help children and families thrive.

We are seeking a dynamic, relationship-oriented Outreach Coordinator to expand awareness of JCCA’s programs, strengthen community partnerships, and develop referral opportunities across our child welfare and behavioral health services.

This is a highly visible, community-facing role for someone who enjoys building relationships, connecting people and organizations to resources, and creating partnerships that make a difference. The Outreach Coordinator will serve as an ambassador for JCCA, developing relationships with schools, healthcare providers, community organizations, government agencies, referral sources, and other stakeholders throughout New York City, with a particular focus on the Bronx and Brooklyn
.

Build Community Partnerships

• Develop and maintain relationships with community organizations, schools, healthcare providers, government agencies, referral sources, and other stakeholders.
• Represent JCCA at community meetings, conferences, networking events, resource fairs, and public forums.
• Conduct presentations and informational sessions to increase awareness of JCCA programs and services.
• Identify opportunities to develop new partnerships and strengthen existing relationships.
• Maintain regular communication and follow-up with community partners.

Community Engagement & Referral Development

• Support outreach efforts connecting children, youth, and families with JCCA’s child welfare, behavioral health, educational, and family support services.
• Partner with program leadership to understand service priorities, referral needs, and opportunities for growth.
• Identify community resources, service gaps, emerging needs, and potential referral pathways, particularly in the Bronx and Brooklyn.
• Monitor community feedback and referral activity to identify trends, barriers, and opportunities to improve access to services.
• Support culturally responsive outreach to diverse and underserved communities.
• Collaborate with program and communications teams to promote JCCA’s services and community resources.
• Assist with outreach materials, presentations, campaigns, special events, and other engagement initiatives.
• Share feedback and recommendations with program leadership to inform outreach and engagement strategies.
• Maintain accurate records of community contacts, referral sources, outreach activities, and partnership opportunities.
• Track outreach activities and follow-up and prepare regular updates for leadership.

• Bachelor’s degree in Human Services, Social Work, Public Health, Communications, Marketing, Business, or a related field. Equivalent experience may be considered.
• At least 3 years of experience in community outreach, business development, community relations, behavioral health, healthcare, child welfare, education, nonprofit organizations, or a related field.
• Demonstrated ability to build and maintain relationships with diverse stakeholders.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Strong organization, follow-through, and project coordination skills.
• Ability to manage multiple priorities, meet deadlines, and work independently while collaborating effectively with others.
• Proficiency with Microsoft Office and CRM/database systems.

• Bilingual Spanish/English strongly preferred.
• Experience in child welfare, behavioral health, healthcare, education, or other family-serving systems.
• Familiarity…