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About NYU Langone Health

NYU Langone Health is a world‑class, patient‑centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.

At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge.

We have an exciting opportunity to join our team as a Administrative Supervisor – Outpatient Pediatrics.

• Demonstrates knowledge of the organization’s Core Values and incorporates them into the performance of duties.
• Supports providers with day‑to‑day issues related to supporting their clinic workflow/schedules. Performs other duties as assigned.
• Delegates assignments efficiently, specifically with front desk staff, Sr. Medical Secretaries and Medical Assistants, and monitors them through completion. Utilizes personnel efficiently by delegating assignments based on employees skill and ability in order to meet deadlines and establish adequate personnel coverage.
• Gathers, enters, and/or updates data to maintain departmental records and databases, as appropriate; establishes and maintains files and records for the office.
• Researches and analyzes data related to Epic and administrative functions:
  Prepares a variety of communications, reports, charts, written documents, etc. detailing the findings which may be highly sensitive and confidential in nature. Reviews findings with leadership.
• Screens and handles patient telephone communications and complaints.
• Organizes and facilitates staff meetings, staff training courses and competencies, and other special events, as required, including identifying needed resources and arranging for required support (i.e. Technical, A/V, etc.) for meetings and events.
• Supports the Fink Leadership team in problem solving and project planning/coordination to ensure efficient service.
• Assists in the development and execution of stated goals and objectives, and serves as a primary point of contact for all administrative issues affecting all Fink divisions, individuals, external institutions and agencies.
• Coordinates the administrative efforts of all offices/divisions for Fink Leadership.
• Offers continuing guidance and assistance to employees on work activities, procedures and performance‑related issues as appropriate.
• Supervises staff and provides them with guidance on performance related issues. Ensures that management is kept aware of performance of each employee on an ongoing basis. Provides training and disciplinary actions to staff as needed.
• Interviews, hires, on‑boards staff, evaluates, and documents staff performance. Responsible for performance appraisals of reporting staff.
• Supervises and oversees the day‑to‑day activities of all offices and divisions including but not limited to supply/inventory/equipment management, payroll, scheduling, clinical/regulatory compliance, security, and related activities.
• Develops and maintains policies, procedures and systems which ensure productive and efficient administrative operations.
• Acts as the liaison between divisional administrative employees and Fink Leadership team.

To qualify you must have a Bachelor’s Degree with a minimum of 3 years of relevant work experience or an equivalent combination of training and relevant work experience. Ability to work in a fast paced multi‑physician practice environment. Good communication, interpersonal and computer skills. Ability to develop and maintain effective working relationships with physicians, staff and…