Senior Home Health Aide

Senior HHA – Shift SupervisorDEPARTMENT:
Administration POSITION:
Senior HHA – Shift Supervisor SUPERVISOR: RNGENERAL RATE: $18.65 - $22.00/hr doe/Licensure

SHIFTS:

7:00AM - 3:00PM, 3:00PM - 11:00PM, 11:00PM - 7:00AM, includes e/o weekend

General Statement The Senior HHA – Shift Supervisor is a working supervisory position responsible for supporting resident care while overseeing staff performance and operations during the assigned shift.

This position works under the direction and supervision of the RN and in collaboration with other members of the resident-care team. The Senior HHA – Shift Supervisor helps ensure that assigned services are completed safely, respectfully, promptly, and in accordance with each resident’s plan of care, facility policies, and applicable requirements.

The Senior HHA – Shift Supervisor provides leadership to staff, communicates concerns to nursing or administration, assists with staff training, and helps maintain a safe, dignified, professional, and resident-centered environment.

Duties may be adjusted at the discretion of the supervising nurse or administration based on residents’ needs, staffing requirements, the employee’s qualifications, and the permitted scope of practice.

Supervisory and Shift Leadership Duties
· Serve as the primary staff leader and point of contact during the assigned shift.
· Coordinate assignments and help ensure appropriate coverage of resident-care and operational responsibilities.
· Conduct shift huddles and communicate assignments, priorities, resident concerns, and relevant updates.
· Monitor staff attendance, punctuality, appearance, conduct, and completion of assigned duties.
· Verify that resident-care assignments, personal-care logs, medication observation records, and other required documentation are completed accurately and on time.
· Make regular rounds throughout the building and resident-care areas.
· Monitor staff interactions with residents, families, visitors, and coworkers to ensure professional and respectful conduct.
· Enforce organizational policies, including policies governing personal cell phones, break locations, confidentiality, resident rights, workplace conduct, and use of common areas.
· Redirect staff immediately when policies, care plans, or performance expectations are not being followed.
· Document and report policy violations, performance concerns, resident-care issues, incidents, and unusual occurrences to the RN or appropriate administrator.
· Promptly notify the RN of changes in a resident’s physical, mental, emotional, or behavioral condition.
· Respond to resident and family questions or concerns professionally and refer clinical or administrative matters to the appropriate person.
· Assist with managing callouts and coverage needs in accordance with established procedures.
· Support emergency procedures and coordinate staff responses until nursing, administration, or emergency personnel assume responsibility.
· Assist with orienting, training, coaching, and evaluating new and existing staff.
· Provide clear shift-to-shift reports and communicate unresolved concerns, follow-up needs, and significant events to the incoming supervisor and nursing staff.
· Maintain professional boundaries and protect resident privacy, dignity, safety, and confidentiality at all times.
· Perform direct-care assignments when necessary to meet residents’ needs and maintain safe operations.
· Immediately report suspected abuse, neglect, mistreatment, exploitation, or unsafe conditions in accordance with facility policy and applicable reporting requirements.
· The Senior HHA – Shift Supervisor may provide direction, coaching, and documentation but may not independently issue formal disciplinary action unless specifically authorized by…