Veterinary Receptionist Job New York New York USA,Outdoor/Nature/Animal Care

Location: New York

Receptionist

Northside Veterinary Clinic is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect
As you join our team, expect to be supported in your work and home life with:

A comprehensive benefits package, including medical, dental, and vision insurance

Paid time off and a 401(k) plan for full-time employees

Professional development opportunities

Great pet discounts

Salary: $22-$30/hr. based on experience and skill set.

Schedule: 4 days per week 8:45am-6:00pm and rotating Saturdays

Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.

Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.

Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.

Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.

Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist or medical office assistant preferred

Strong organizational and multitasking skills

Ability to maintain a calm, professional, and positive demeanor

About Northside Veterinary Clinic
Northside Veterinary Clinic was established in 1997 and is in the vibrant neighborhood of Williamsburg, Brooklyn. Here at Northside, we have carefully cultivated an atmosphere that is comfortable, welcoming, and calming, ensuring that both pets and their owners feel at ease from the moment they step through our doors. Every patient is entitled to treatment rooted in care, respect, and understanding.

We have built upon those core values to create a full-service, state-of-the-art animal hospital and trusted staple of our community.

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