Veterinary Technician Medical Staff and Floor Manager

Veterinary Technician Medical Staff and Floor Manager

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Who we are – Community Medicine

Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care.

CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve.

As the Licensed Veterinary Technician Staff and Floor Manager at the Community Veterinary Clinic (CVC), you’ll be a vital member of our veterinary medical team. You’ll support two medical functions–high quality/high volume spay neuter surgery (HQHVSN) and primary pet care (PPC), which provides preventive and basic veterinary care for pet cats and dogs living with their families in ASPCA service areas and animals in the care of the rescue community.

Throughout the day, you’ll be responsible for directing workflow on the floor, assisting the veterinarian in administering medical treatments and communicating with clients. You’ll work closely with the CVC management team to coordinate the flow of work throughout the day to deliver high quality care and optimize our impact for animals in the communities we serve.

• Work/life balance: paid vacation time to relax, paid sick time to heal, three paid continuing education days and a CE stipend to keep your skills sharp, ten paid holidays to observe, plus paid personal time.
• Terrific benefits package: medical, dental, and vision insurance, pre‑tax dependent care and health FSAs, 401(k) plan with generous employer contributions after one year, employer‑paid life and long‑term disability insurance and more.
• Room to grow: robust professional development programs to help you grow as a medical professional and a leader.
• Support: one of the largest animal welfare organizations, with a strong team.

Target hiring range: $44.24 – $46.64 per hour. Signing bonus of $3,500 and retention bonus of $3,500 after one year.

Monday–Friday, 8‑hour schedule; occasionally beyond required. On‑site at the Community Veterinary Clinic. Schedules are subject to change at the discretion of the ASPCA.

• Perform veterinary technician functions: venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy, patient recovery.
• Work side by side with staff veterinarians, technicians, and assistants to support HQHVSN and PPC.
• Use low‑stress, gentle animal‑handling techniques.
• Communicate effectively with clients using a kind, non‑judgmental approach; assist with intake, obtain history, discharge patients.
• Oversee workflow on clinic floor; ensure staff efficiently use time and skills to help the optimal number of patients daily.
• Be a visible presence; answer questions; make timely adjustments; offer support; receive/give feedback; lend a hand; foster understanding and commitment to ASPCA mission.
• Ensure staff consistently deliver high‑quality patient care and adhere to CM SOPs and guidelines.
• Coach nursing staff on gentle, low‑stress handling and on effective client communication; promote animal behavior and mental health support.
• Ensure technicians comply with DEA regulations and CM protocols for controlled drugs; monitor drug logs; report issues to clinic director.
• Ensure staff take mandatory rest and meal breaks; adhere to time‑attendance guidelines.
• Train and onboard new nursing team members: hands‑on skills, weekly online modules; monitor and assess progress.
• Assist with training rotating…