Veterinary Client Service Representative

Overview

Astoria Veterinary Group is in search of a part-time Veterinary
Client
Service Representative to join our growing team!

We offer an AMAZING benefits package- which includes 401k, paid continuing education, student loan support, mental health and family support sessions, generous pet discounts, and more!

Compensation: $18-$23/hour based on skills and experience

An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets, this experience starts when the client walks through our door and speaks with our Client Service Representatives. This part-time position would require 20-30 hours per week, Saturday required.

• Communicating via phone, email, and/ or in person with clients and actively listening to their concerns.
• Scheduling appointments and using our computer information system to accurately process client payments and maintaining patient records.
• Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
• Ability to multi-task through out the day.
• Ability to prioritize tasks faced with each day.

• High School Diploma or equivalent, AAS or higher preferred.
• At least 6 months of customer service experience is preferred.
• Veterinary hospital experience is preferred, however not required.
• Ability to lift up to 40 pounds, squatting, reach, standing, and walking throughout the day.

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:

• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
• Generously subsidized backup and ongoing care support for children, adults, and pets
• Mental health benefits including coaching and therapy sessions
• 401k with employer contribution and no waiting period
• Continuing education and development support through our library of free CE courses and paid time off to complete
• Scholarship opportunities and student loan support program and so much more!