Veterinary Assistant Part Time Wilmington, NC

Overview

The Veterinary Assistant supports veterinarians and veterinary technicians to ensure quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and maintains a safe and effective hospital environment.

• Quality – The consumer is our boss; quality is our work and value for money is our goal.
• Responsibility – We demand total responsibility from ourselves and support the responsibility of others.
• Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency – We use resources to the fullest, waste nothing and do only what we can do best.
• Freedom – We need freedom to shape our future; we need profit to remain free.

• Live and exemplify the Five Principles of Mars, Inc. within yourself and your team.
• Act as extra eyes, ears, and hands for the veterinarian and veterinary technician to ensure the best quality pet care and maximize productivity.
• Communicate with veterinarians, veterinary technicians, and other associates to maintain the flow of patients.
• Provide professional, efficient and exceptional service at all times, performing or preparing procedures that do not require technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed.
• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
• Obtain relevant information and history from clients and maintain accurate medical charts.
• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms, and labs.
• Assist with surgery as applicable.
• Utilize technical skills to the fullest within state practice acts and NAVTA guidelines for veterinary assistant duties.
• Mentor other paraprofessionals in the hospital.
• Complete other job duties as assigned.

• Leadership
  :
  Action Oriented, Customer Focus, Listening, Peer Relationships, Personal Learning, Drive for Results
• Functional
  :
  Ensure medical quality, Effective communication, Priority Setting, Functional Skills
• Must be at least 18 years old to perform duties involving radiography and exposure to radioactive substances.
• One year related experience required with customer service preferred.
• High School Diploma or equivalent preferred.
• Certificate of completion from a NAVTA approved Veterinary Assistant program or equivalent education, training, and experience.
• Must be able to perform all required skills of NAVTA approved programs at a level to aid in the efficiency of the practice.
• Flexibility to work weekends and evenings; may require more than 40 hours per week.

• Ability to multi‑task, shifting attention among multiple tasks under distracting conditions without loss of accuracy.
• Strong communication skills – reading, writing and speaking fluent English with appropriate grammar and style.
• Organizational ability – systematic approach to carry out assignments and order chaos.
• Problem‑solving skills – identify, analyze and solve problems, translating them into practical solutions.
• Client service skills – ensure the team provides attentive, courteous and informative service.
• Intellectual ability – follow instructions delivered orally, in writing or diagrams.
• Mathematical ability – perform arithmetic, compute rates, ratios, percentages and convert units of measurement.
• Computer skills – use medical software, Microsoft Outlook, Word and Excel and other specialized applications with confidence.

• Initiative – seek solutions and present ideas to enhance processes or…