Quality Supervisor

Overview

Who are we? At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are headquartered in Indianapolis and have numerous production locations in the US. We are customer focused and utilize our values of collaboration and entrepreneurship to grow the business.

We offer a dynamic, high-performance environment where team members can have real input and impact on our business. If you’re ready to roll up your sleeves, treat the business as if it is your own and add value accordingly, come see why we’re Calumet Proud!

PURPOSE: Reporting to the Quality & ISO Manager, duties will include implementing & maintaining the company’s Quality Management System in accordance with ISO 9001:2015 Standard and future ISO standards.

• Responsible for establishing a culture of quality within the facility striving for full employee engagement in implementing and maintaining the highest manufactured quality and management systems for the Packaging Facility and Distribution Center.
• Lead root cause analysis and implementation of corrective action for process related concerns.
• Responsible for identifying and resolving quality problems:
• Review results for possible blending/formula and packaging/labeling problems which require re- sampling and/or correction.
• Assist the Lab Manager on reviewing and evaluating off-spec results and institute solutions.
• Responsible for continual improvement activities to enhance the quality system, using lean methods.
• Implementing methods to inspect, test and evaluate products and production equipment
• Tracking products through the manufacturing process to guarantee that each part of the process is being followed and properly maintained.
• Develop training to build quality awareness.
• Supervise the Quality personnel in the plant by managing their time, oversee their assignments and follow up on their open issues.
• Conduct audits, including closing out audit findings, creating audits finding reports and determine proper corrective actions.
• Analyze failure, create corrective action to respond to customer complaints.
• Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.
• Continuously improving QA receiving inspection process and procedures.
• Ensure timely resolution of supplier failure, corrective actions.
• Preparation of QA reports by collecting, analyzing, and summarizing data.
• Work with Manufacturing to solve in-house quality concerns, reviews of nonconforming product, recommends disposition.
• Manage Customer Complaints
• Additional duties as assigned

• Bachelor's degree in Engineering, Business Management, or a related field.
• 2+ years of professional experience involving training in a formal classroom and/or on the job work experiences.
• Equivalent combination of education and experience
• Total Quality Fundamentals
• Certified Internal Auditor
• Available to answer calls on off shifts
• Ability to understand and operate basic product testing equipment
• Perform physical duties, including but not limited to pushing, pulling, lifting, twisting, and walking; lift up to 50lbs repeatedly

• Excellent verbal, written communication, and presentation skills. Use of appropriate written and verbal language and grammar; conveys clear written messages in learning content that is organized and easy to follow.
• Highly organized
• Computer skills with MS Office, especially MS Word and Power Point.
• Effective organizational and time management skills with great attention to detail.
• Ability to facilitate in a lead capacity and be comfortable with using good judgment to make independent decisions based upon limited information and time.
• Analyzing information, critical thinking and problem solving
• Validates quality processes by establishing product specifications and quality attributes.
• Trains and motivates employees to ensure that quality standards are met.
• Technical Understanding
• Promoting Process Improvement
• Managing Processes, Methods and Procedures
• Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

Salary and benefits commensurate with experience. We are an equal opportunity employer including disability and veteran. All offers of employment are conditioned upon successfully passing a drug test.