Manager FSQ Audit & Vendor Compliance

Overview

Hiring Company:
Delicatessen Services Co., LLC
Overview:
Support the BH Audit Team with performing Food Safety & Product Quality audits at different venues to include but not limited to Food Service Operations, Retail Store Operations, Manufacturing Plants, and Food Distribution Ops. Summarize follow up actions and initiate CAPAs as necessary to drive root-cause investigation & resolution. Responsibilities will include various activities related to ensuring customers and suppliers are adhering to finished product quality standards and meet the expectations of the Boars Head Brand.

Complete special projects as assigned by the Sr. QA Manager.

• Organize and Audit co-manufacturers QA related documents to ensure compliance to Boar’s Head expectations (i.e. annual GFSI audit reports, CAPAs, Nutritional Documents, COAs, Allergen forms, Weight & Tare, any other product claims, etc.), as applicable.
• Perform Food Safety & Product Quality audits at different venues (i.e. Food Service Operations, Retail Store Operations, Manufacturing, and Food Distribution outlets, etc).
• Conducts ongoing risk assessments, develops corrective actions and monitors implementation, efficacy, and maintenance of preventive measures.
• Work with BH Local Purveyor & Sales Team to provide Food Safety training as needed (i.e. BH STAR Program).
• Communicate directly with BH manufacturing plants and/or co-manufacturing facilities on all customer feedback and initiate CAPAs as required to drive root-cause investigation & resolution.
• Participates in product development and assessment activities on existing finished products and on new product concepts for acceptability.
• Generate & evaluate supplier scorecards and other reports to identify distribution and/or co-manufacturing product complaint trends.
• Act on & follow up on customer complaints to ensure our current inventory isn’t compromised throughout the distribution system.
• Coordinate the communication process for when product is disposition (i.e. either placed on QA Hold and/or released throughout the distribution network).
• Oversee & assist with QA techs daily responsibilities, as needed (i.e. Product Slicing, Truck Audits, and Deli Inspections).
• Enter Local Purveyor Concerns into EtQ Reliance Customer Feedback system and ensure LPs receive follow-up calls as necessary.
• Other duties as assigned.

• Bachelor’s degree in a food science or related discipline; at least three to five (3-5) years of work experience. A mixture of education and experience equivalent to the above may substitute.
• Experience in auditing various USDA & FDA environments is a significant benefit; knowledge of HACCP, SSOP, GMP, GFSI schemes are essential.
• Diverse background of experience in cheese production, meat (cooked and fermented) production, emulsion technology, and hot/cold pack production is beneficial.

• $78,920.28 - $

Brooklyn, NY

$82,866.08 - $

Full time

Quality Control