Manager Quality; Infrastructure

Description

JOB TITLE:

Manager, Quality

AGENCY:
Construction & Development

DEPT/DIV:
Delivery/Infrastructure

REPORTS TO:

Senior Manager, Quality

WORK LOCATION:

2 Broadway

HOURS OF WORK: 8:30 AM to 5:00 PM or as required (7.5HR/ DAY)

JOB FAMILY: GEN

GRADE: 006

SALARY RANGE: $101,896 to $127,370

DEADLINE:
Open Until Filled

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

MTA Construction & Development (C&D) is responsible for the planning, development, and execution of all capital construction projects across the MTA region. Through centralized oversight and management of the MTA’s $68.4 billion Capital Program, C&D ensures the efficient delivery of critical infrastructure projects that support the region’s vast transportation network. As part of the Metropolitan Transportation Authority, the largest transportation network in North America, C&D plays a key role in modernizing and expanding services that support 15.3 million residents across New York City, Long Island, southeastern New York State, and Connecticut.

C&D is committed to delivering safe, innovative, and cost-effective capital projects that enhance the customer experience and strengthen the reliability and resilience of the MTA system.

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

The Quality Manager assures MTA C&D's compliance with quality-related processes, requirements, and best practices and supports the effective implementation of MTA C&D ISO 9001 and other relevant certifications while defining and exemplifying a pervasive culture of quality.

• Develops and monitors Quality Assessment Programs to provide appropriate coverage of program/project assessment candidates to ensure ongoing and timely review of contractor and consultant compliance with quality requirements.
• Participation in design reviews and review/development of quality specifications.
• Initiate and lead Quality Kick-off meetings with contractor and consultant personnel upon contract award.
• Develop quality documentation templates (QWPs, ITPs, NCRs, etc.) to provide contractor and consultant quality systems samples.
• Assurance of timely and complete review of contractor and consultant quality submittals (i.e., Quality Plans/Programs, Quality Work Plans, Inspection & Test Plans).
• Conduct field visits to provide oversight and feedback on contractor activities from a quality perspective.
• Resolution of project quality issues.
• Coordination of Special Inspection services in support of business units.
• Support/input to Business Units for evaluation of Contractors and Consultants.
• Leads/directs team activities, including review of work schedules, activity worksheets, and reports.
• Works with C&D Corporate Quality personnel to identify and initiate improvements in C&D processes, requirements, and activities to ensure the successful execution of the MTA C&D Capital Program.

Bachelor's degree in Engineering, Architecture, Construction or Project Management, Transportation, or a related field.

Must have a minimum of six (6) years of related experience.

• Excellent communication and interpersonal skills.
• Familiarity and hands-on experience with Quality concepts and processes, including ISO 9001.
• Must have focus and ability to deliver results, organizational effectiveness, and continuous improvement.
• Must possess excellent team-building, listening, problem-solving, and prioritization skills.
• Proficient computer skills (i.e., Windows environment, Microsoft Office, People Soft, Oracle, etc.) and strong business administrative skills…