Senior Quality Assurance Engineer

At Bus Right, we're transforming an industry that has relied on outdated systems for far too long. School transportation is a critical part of everyday life for millions of students and families, yet much of the industry still depends on fragmented, manual processes.

We’re building a modern transportation platform that makes school buses safer, smarter, and more efficient for students, families, schools, and communities nationwide.

Our product ecosystem spans web, mobile, backend, mapping, real-time systems, and integrations. As a Senior Quality Assurance Engineer, you’ll take a leading role in ensuring the reliability, performance, and overall quality of that ecosystem.

This role goes beyond executing test cases. You’ll help define how we approach quality, identify risks before they become customer problems, investigate complex production issues, improve automation and tooling, and influence engineering practices across teams.

You’ll join an established QA function and help take it to the next level.

We’re looking for someone who can operate independently, make sound quality and risk decisions, and act as a trusted technical partner to engineering and product teams.

You’ll work across the entire development lifecycle—from requirements and technical design through implementation, release, production monitoring, and incident investigation.

You’ll be expected to question assumptions, uncover difficult edge cases, identify systemic quality risks, and improve how we test and ship software.

This is a hands-on senior role. You’ll still test products directly, but you’ll also help shape test strategy, automation, tooling, processes, and quality standards across the organization.

Own Quality Across Complex Product Areas

• Take ownership of quality for complex features and product areas across Web, Android, and Flutter applications.
• Define appropriate test strategies based on technical complexity, customer impact, risk, and system architecture.
• Perform exploratory, integration, regression, and end-to-end testing across interconnected systems.
• Identify edge cases, failure modes, and risks that may not be obvious from product requirements alone.
• Help teams determine appropriate release confidence and identify gaps before changes reach production.

Investigate Complex Problems

• Lead investigation of difficult bugs and production issues across frontend, mobile, backend, infrastructure, and third‑party integrations.
• Analyze application logs, network traffic, API requests, database data, monitoring signals, and source code to isolate root causes.
• Reproduce complex or intermittent issues and provide engineers with clear technical findings.
• Distinguish symptoms from underlying causes and identify patterns across seemingly unrelated incidents.
• Build scripts, utilities, or debugging tools when they can accelerate investigation or improve future troubleshooting.

Drive Test Automation and Engineering Quality

• Design, build, and maintain E2E and integration automation using tools such as Playwright/Maestro/Appium.
• Identify where automation provides meaningful value and where manual or exploratory testing is more appropriate.
• Improve automation architecture, reliability, maintainability, and execution speed.
• Work with engineers to improve testability at the application and system level.
• Improve automated quality checks on CI/CD workflows.

Influence Engineering and Product Decisions

• Partner with engineers and product managers during planning and technical design to identify risks early.
• Challenge unclear requirements, assumptions, and implementation decisions when they introduce unnecessary quality risk.
• Communicate tradeoffs clearly and help teams make informed release decisions.
• Represent the customer…