Quality Assurance and Improvement Specialist Troy, NY
Listed on 2026-10-14
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Location: City of Troy
Quality Assurance and Improvement Specialist job at The Arc of Rensselaer County. Troy, NY.
Position DescriptionThe Arc of Rensselaer County is a non-profit agency located in Troy, NY supporting individuals with disabilities and their families throughout Rensselaer County. We are currently recruiting for a Quality Assurance & Improvement Specialist to lead the region in measuring and improving corporate compliance, adherence to governmental regulation, customer satisfaction, and quality assurance and improvement outcomes.
The Quality Assurance & Improvement Specialist trains and supports teams in consumer planning processes, positive approaches to behavioral concerns, and other tasks related to effective management of our day programs. He or she leads process analysis and improvements in community involvement, incident reporting, and all quality assurance and improvement efforts.
This position is responsible for ensuring knowledge transfer regarding data findings, themes, and process improvements across various programs.
Education & Experience- Bachelor’s Degree with two years of human service experience, or
- Associates Degree with five years of experience.
Computer skills preferred.
Salary: $19.94 per hour
Type: Full-time
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