Supplier Quality Engineer

Position Summary

The Supplier Quality Engineer plays a critical role in ensuring the quality, reliability, and continuous improvement of materials, components, and assemblies sourced from our global supply base. This position is responsible for developing and maintaining strong supplier partnerships while ensuring that products supplied to Armstrong consistently meet engineering specifications, quality requirements, and regulatory standards.

The successful candidate will work closely with suppliers and cross-functional teams including Engineering, Supply Chain, Manufacturing, and Quality to drive supplier performance, resolve quality issues, support new product introductions, and implement effective corrective and preventive actions.

• Evaluate, qualify, and develop suppliers to ensure compliance with Armstrong quality requirements and industry standards.
• Conduct supplier audits, process assessments, and performance reviews to identify risks and opportunities for improvement.
• Lead supplier corrective action processes, including root cause analysis, containment activities, and verification of corrective action effectiveness.
• Support new product development and supplier qualification activities, including APQP, PPAP, FAI, and process validation activities as applicable.
• Collaborate with Engineering and Supply Chain teams to ensure supplied components meet design, manufacturing, and performance requirements.
• Review and disposition supplier‑related non‑conformance reports and coordinate resolution activities.
• Analyze supplier quality data and performance metrics to drive continuous improvement initiatives.
• Support incoming inspection requirements and help reduce supplier‑related quality defects impacting manufacturing operations.
• Participate in supplier selection, risk assessments, and sourcing decisions from a quality perspective.
• Facilitate problem‑solving activities with suppliers to improve process capability, product quality, and delivery performance.

This position is based in Scarborough, Ontario, with regular working hours of 8:30 AM to 5:00 PM on standard business days. Occasional overtime may be required to support business needs. Hybrid work arrangements may be necessary, particularly when collaborating with overseas suppliers and Armstrong facilities across multiple time zones.

This role requires up to 25%–40% travel to supplier and manufacturing locations.

• Partner with internal stakeholders and external suppliers to establish, implement, and continuously improve quality systems and manufacturing processes that support safety, quality, delivery, and cost objectives.
• Lead supplier quality planning activities for new and existing products, including Advanced Product Quality Planning (APQP), Process Flow Diagrams, Process Failure Mode and Effects Analysis (PFMEA), Control Plans, and Production Part Approval Process (PPAP) submissions.
• Review engineering drawings, specifications, and design requirements to identify Critical-to-Quality (CTQ) characteristics, special characteristics, and risk areas, ensuring appropriate controls, measurement methods, and inspection strategies are implemented throughout the supply chain.
• Collaborate with Engineering, Manufacturing, and Supply Chain teams during product development and change management activities to ensure quality requirements are clearly defined and effectively communicated to suppliers.
• Develop, review, and approve supplier quality documentation including PFMEAs, Control Plans, process flow diagrams, inspection instructions, capability studies, and PPAP packages.
• Establish and monitor supplier process controls and quality metrics to ensure ongoing compliance with engineering…