Global Quality Systems Manager

The Global Quality Systems Manager is responsible for leading and continuously improving Qualitrol's global Quality Management System (QMS) to ensure compliance with customer, regulatory, and international quality standards. This role serves as the global process owner for quality systems, document control, audit management, corrective and preventive action effectiveness, quality data governance, and enterprise quality applications.

The Global Quality Systems Manager is responsible for leading and continuously improving Qualitrol's global Quality Management System (QMS) to ensure compliance with customer, regulatory, and international quality standards. This role serves as the global process owner for quality systems, document control, audit management, corrective and preventive action effectiveness, quality data governance, and enterprise quality applications.

The Global Quality Systems Manager collaborates with Quality, Operations, Engineering, Supply Chain, Service, and Commercial teams to standardize quality processes across all Qualitrol locations while supporting site-specific business needs. This position drives a proactive culture of compliance, continuous improvement, digital transformation, and operational excellence.

• Own and maintain the global Quality Management System (QMS) architecture, policies, procedures, standards, and governance framework.
• Ensure consistent implementation and adherence to global quality processes across all sites.
• Lead global process standardization initiatives while supporting appropriate local requirements.
• Manage periodic QMS reviews and drive continuous improvement of quality system effectiveness.
• Serve as the global process owner for key quality system workflows and performance metrics.

• Lead maintenance of ISO 9001 certification and support implementation of additional standards as required.
• Coordinate external certification, surveillance, customer, and regulatory audits.
• Ensure audit readiness across all global locations.
• Monitor emerging regulatory requirements and assess impacts to Qualitrol operations.
• Support compliance initiatives related to customer-specific requirements and industry regulations.

• Develop and maintain the global internal audit program.
• Train and mentor internal auditors across locations.
• Ensure audit findings are effectively addressed through timely corrective actions.
• Monitor closure and effectiveness of audit-related corrective actions.
• Report audit performance and risks to leadership.

• Manage the global document control process and documentation hierarchy.
• Ensure controlled documents remain current, compliant, and accessible.
• Maintain governance of quality records, retention requirements, and revision control.
• Support deployment and standardization of best practices across functions and sites.

• Serve as business owner for the enterprise Quality Management System (eQMS).
• Drive system implementation, enhancements, configuration management, validation, and user adoption.
• Maintain data integrity across quality applications and reporting platforms.
• Partner with IT and business stakeholders on digital quality initiatives.
• Lead training programs related to quality systems, workflows, and reporting tools.

• Govern enterprise Corrective and Preventive Action (CAPA) processes.
• Monitor nonconformance, deviation, and corrective action system performance.
• Facilitate root cause analysis and corrective action effectiveness reviews.
• Drive closure of systemic quality issues through structured problem-solving methodologies.

• Establish and maintain global quality reporting standards.
• Ensure accuracy and consistency of quality performance metrics.
• Analyze enterprise quality trends and identify opportunities for improvement.
• Develop executive dashboards and management review reporting.
• Support data-driven decision making through meaningful quality analytics.

• Lead, coach, and develop Quality Systems professionals and quality analysts.
• Promote Lean, Six Sigma, and continual improvement methodologies throughout the organization.
• Facilitate cross-functional quality improvement initiatives.
• Support strategic quality objectives and annual operating…