Manager, Quality

The Quality Manager is responsible for leading the site Quality and Food Safety programs and ensuring compliance with all customer, corporate, regulatory, and GFSI requirements. The position serves as a member of the site leadership team and provides strategic and operational leadership for Quality Systems, Food Safety, Regulatory Compliance, Supplier Quality, Laboratory Operations, and Continuous Improvement activities.
The Quality Manager develops and maintains an effective Quality Management System (QMS), drives a culture of food safety and quality excellence, supports customer and regulatory inspections, and partners with Operations, Engineering, Supply Chain, R&D, and Procurement to ensure safe, legal, and high-quality products.
This role also supports quality initiatives across affiliated operations as needed and develops organizational capability through coaching, training, and succession planning of quality personnel.
Mizkan America, Inc.

• Location:
  
  Lyndonville, NY
• Job Title:
  
  Quality Manager
• Department:
  Quality
• Reports To:
  
  Director / Associate Director Manufacturing Quality
• FLSA Status:
  Exempt
• Salary Range: $84,000 – $109,100

Mizkan offers a comprehensive benefits package designed to support employees and their families, including:

• Medical, Dental, and Vision Insurance and Wellness Program
• 401k Plan with Company Match of up to 4% & Profit-Sharing
• Education Assistance
• Paid Parental Leave, Short-Term & Long-Term Disability Coverage
• Long-Term Care Insurance & Critical Illness and Accident Insurance
• Paid Time Off & Company Holidays.

• Lead the development, implementation, maintenance, and continuous improvement of the site's Quality Management System.
• Ensure compliance with corporate policies, customer requirements, FDA regulations, FSMA requirements, HACCP principles, and applicable certification standards.
• Maintain document control, change management, deviation management, corrective and preventive action (CAPA), supplier approval, calibration, and verification programs.
• Lead Management Review activities and communicate Quality System performance to senior leadership.

• Serve as the site Food Safety Team Leader.
• Maintain and continuously improve HACCP, Preventive Controls, GMP, sanitation, allergen management, and food defense programs.
• Lead preparation, execution, and follow-up activities for BRCGS and other GFSI certification audits.
• Drive food safety culture initiatives and employee engagement activities that reinforce quality ownership throughout the organization.
• Ensure timely closure of audit findings and implementation of sustainable corrective actions.

• Serve as primary quality representative during FDA, state regulatory, customer, and third-party audits.
• Manage responses to regulatory observations, customer complaints, audit findings, and compliance issues.
• Lead product hold, disposition, recall, mock recall, and traceability activities.
• Ensure products meet all applicable legal, regulatory, labeling, and specification requirements.

• Lead daily quality operations including incoming materials, in-process monitoring, finished product release, environmental monitoring, and laboratory activities.
• Ensure testing programs are scientifically sound, documented, and executed according to approved procedures.
• Manage laboratory resources, priorities, equipment calibration, and method verification activities.
• Ensure product release decisions are supported by compliant testing and appropriate technical justification.

• Establish, monitor, and report Quality KPIs and performance metrics.
• Analyze quality trends,…