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Health Services QA Analyst: Quality & Process Improvement

Job in New York, New York County, New York, 10261, USA
Listing for: 32BJ Funds
Full Time position
Listed on 2026-10-17
Job specializations:
  • Quality Assurance - QA/QC
    IT QA Tester / Automation, QA Specialist - Analyst/Manager
Salary/Wage Range or Industry Benchmark: 73000 - 78000 USD Yearly USD 73000.00 78000.00 YEAR
Job Description & How to Apply Below
Location: New York

32BJ Benefit Funds in New York, NY is seeking a Quality Assurance Analyst to provide technical assessments of member calls and PA notations in our Health Services unit. Reporting to the Supervisor, Health Services Quality Assurance, you will monitor calls, audit notes, and produce reports highlighting trends and improvement opportunities.

The ideal candidate has 3+ years in call centers or health services, strong knowledge of Dynamics, Cisco, and V3, and excellent written and verbal

The Health Services QA Analyst:
Quality & Process Improvement role at 32BJ Funds is now open for applications in New York, NY, United States.

We are seeking a motivated Health Services QA Analyst:
Quality & Process Improvement to join 32BJ Funds in New York, NY, United States.

Consider building your career as a Health Services QA Analyst:
Quality & Process Improvement at 32BJ Funds.

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