Quality & Safety Lead

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Full Time Clerical North Tonawanda, NY, US

Salary Range: $22.83 To $25.00 Hourly

POSITION SUMMARY:

Execute processes in compliance with Thruway’s Quality Management System (QMS) which is certified to ISO-9001 and AS-9120. This individual is responsible for conducting the required inspections to ensure technical alignment of products to customer drawings and customer and industry specifications. This individual also strives to continually improve company quality performance and customer satisfaction. This position is cross functional to all of Thruway and fosters the company cultural belief that quality and safety is every employee’s responsibility.

This individual has responsibility and authority to carry out assigned tasks.

ESSENTIAL TASKS:

• Conduct incoming inspection on items requiring quality inspection.
• Conduct outgoing inspection on items or orders requiring quality inspection.
• Prepare and submit accurate quality documentation to customers (e.g., MTRs, CoCs, FAIs, ISIRs, PPAPs).
• Act as the point person between customer and Thruway’s supply chain on branch quality issues.
  • Escalate major quality issues to the CQM and GM for awareness and support.
• Issue, respond, complete and close internal & external CAPA’s as required, without un-due delay.
• Maintain calibrated and reference only equipment. Coordinate the calibration and verification of the equipment and maintain accuracy of Thruway’s Calibration Log.
• Assist the CQM and GM in training and ensure branch personnel follow the Thruway quality manual, procedures, work instructions, and safety processes. Escalate any non-compliance to the CQM and GM.
  • Notify the CQM of any ideas for improvement, with suggestions and reasoning.
• Assist the CQM in preparing for and undergoing internal, customer, and certification body audits.
• Perform and document monthly 6S Audits. Distribute audit report to the CQM and GM.
  • Identify potential or existing safety hazards and other opportunities for improvement.
  • Coordinate the completion of action items required to rectify any 6S audit findings.
• Assist with physical inventory and other warehouse functions as needed.

COMMITMENT TO WORKPLACE SAFETY:
Thruway is committed to integrating safety and health into every aspect of its operations. All employees share responsibility for supporting a safe workplace as outlined in Thruway’s Workplace Safety and Loss Prevention Program. These responsibilities include but are not limited to promptly reporting any unsafe acts or conditions, demonstrating a personal commitment to their own safety and the safety of their coworkers and community, and ensuring that all workplace incidents are escalated and reported promptly.

Employees in this position have additional safety responsibilities as documented in Thruway’s Workplace Safety and Loss Prevention Program and Emergency Action Plan, including:

• Delivering training on Thruway’s Workplace Safety and Loss Prevention Program and the branch Emergency Action Plan to all new hires during onboarding, as well as providing ongoing or refresher trainings as directed by the Corporate Quality Manager.
• Ensuring unsafe acts/conditions are formally escalated to the Corporate Quality Manager.
• Promptly documenting and reporting workplace injuries, illnesses, near misses, and property damage to the Corporate Quality Manager and Human Resources Manager.
• Working with the Corporate Quality Manager and any other applicable personnel to contain, correct and prevent unsafe acts/conditions.
• Attend and engage in quarterly Safety Committee meetings.
• Perform and document monthly 6S Audits.
  • Help coordinate…