Domestic Compliance Manager

Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. With deep expertise across global production, creative innovation, and sustainability, we turn bold ideas into elevated, high-impact realities. Our clients—ranging from luxury fashion and beauty to leading lifestyle brands—trust us to deliver unforgettable experiences through beautifully executed product and packaging.

The Domestic Compliance Manager owns day-to-day product and supplier compliance for Twelve’s U.S. supplier network and domestically managed programs. The role covers merchandise, drinkware, apparel, accessories, and packaging, including work performed by suppliers, assemblers, and third-party logistics providers supporting kitting and fulfillment.

A hands-on, solutions-oriented business partner, this manager translates regulatory and client requirements into practical actions from development through shipment. The role identifies risk early, establishes clear approval requirements, and works with Commercial, Creative, Sourcing, Production, Logistics, and QA/QC to deliver compliant products on schedule. Scope includes verifying upstream manufacturing information for products purchased through U.S. suppliers or distributors.

• Assess product categories, materials, intended use, age grading, and destination markets to establish applicable U.S. federal, state, retailer, and client requirements before production commitments.
• Create testing and documentation plans, coordinate samples with qualified laboratories, review results, and resolve failures. Confirm that reports and certificates apply to the actual product, materials, facility, and production configuration.
• Review labeling, warnings, packaging copy, product claims, and supporting evidence, including food-contact documentation for drinkware where applicable. Reassess compliance when materials, decoration, suppliers, or intended use change.

• Manage compliance onboarding and ongoing approval of domestic suppliers, kitting partners, and relevant 3PL facilities. Verify manufacturing locations, subcontractors, required records, and client authorizations.
• Coordinate supplier social compliance assessments against Twelve and client codes of conduct, including labor practices, workplace health and safety, ethical conduct, and environmental expectations.
• Maintain audit records and corrective action plans, validate closure evidence, and elevate serious findings or unauthorized subcontracting. Partner with global compliance colleagues where upstream production occurs overseas.

• Translate compliance requirements into project milestones, costs, and approval gates. Give teams clear guidance on required actions, owners, deadlines, and feasible alternatives when issues arise.
• Confirm that decoration, repacking, assembly, and kitting processes preserve required labeling, traceability, and product integrity. Partner with QA/QC on inspections and product defects that may create safety or compliance concerns.
• Represent compliance in selected client discussions, supplier reviews, and escalations. Communicate risks and solutions clearly while protecting client relationships and delivery commitments.

• Maintain a central compliance tracker covering supplier status, testing, approvals, audit findings, document expiration dates, and unresolved risks. Keep supporting records complete and accessible.
• Place affected supplier approvals or program releases on hold when required evidence is missing or a material concern exists. Document release criteria, verify resolution, and…