Toll Systems Quality Assurance Specialist

Job Snapshot:

Posting Dates:
October 26, 2026 - November 9, 2026

Employment Details:
Non-Union;
Salaried Exempt

Department:
Toll Collection Operations;
Quality Assurance Unit

Salary Grade: E-3

Salary Range: $80,122.59-$

Work Location:

Central Office Building, 700 S. Eisenhower Blvd, Middletown PA 17057

Work Schedule:

Flexible Work Options

The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options
* such as:

• - Hybrid Work - combination of remote and in-person reporting
• - Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days

* Some options may require completion of probationary period.

The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.

Applicants must be currently authorized to work in the United States on a full-time basis. The Commission will not sponsor applicants for work visas.

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as "America's First Superhighway"! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 565-mile system with over 205 million transactions annually. Together, we are building the highway of the future.

Help ensure the systems behind every toll transaction perform exactly as they should.

The Pennsylvania Turnpike Commission is looking for a Toll Systems Specialist with a strong Quality Assurance focus to support the technology that keeps our tolling operations moving. This position sits at the intersection of technology, data, operations, and quality. You’ll work throughout the System Development Life Cycle (SDLC) - reviewing requirements, developing and executing testing strategies, validating system functionality, analyzing transaction and performance data, investigating defects, and helping ensure new or enhanced tolling systems are ready for real-world operation.

If you have a sharp eye for detail, enjoy digging into complex systems, and are the type of person who wants to know why something happened - not just that it happened - this role offers the opportunity to make a direct impact on a large-scale, mission-critical tolling environment. Our tolling environment combines software, databases, transaction processing, system interfaces, hardware, field equipment, vendors, and live operations.

You'll have the opportunity to follow a system or enhancement from requirements through implementation and see firsthand how your testing and analysis translate into operational performance. You'll also be working beyond simple pass/fail testing. The QA-focused version of this role emphasizes requirements traceability, defect management, corrective-action validation, quality metrics, continuous improvement, and formal system acceptance.

• - Lead quality assurance activities throughout the SDLC, from requirements and design through testing, deployment, and post-implementation validation.
• - Develop and execute test plans, test cases, test scripts, acceptance criteria, and validation procedures designed to ensure toll systems meet established business, technical, operational, and performance requirements.
• - Coordinate and perform functional, integration, regression, system, performance, and user acceptance testing across toll collection systems, interfaces, software, equipment, and related technology.
• - Analyze transaction data, system reports, logs, images, and other technical information to identify anomalies, discrepancies, defects, and…