Floating Assistant Community Manager

Floating Assistant Community Manager - New York

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit

Job Description Summary

The Floating Assistant Community Manager (ACM) plays a pivotal role in supporting the effective management and operations of multiple residential communities within Greystar. This dynamic role involves providing assistance to on‑site Community Managers, ensuring a positive experience for residents or tenants, and contributing to the overall success of our properties. The Floating ACM will need to promptly learn the community specifics (unit mix, amenity package, sub‑market conditions, PMS reports, client specifications, etc.).

The geographic scope of the role, as well as supervisors, and assignments can change at any time.

• Community Operations
  • Assist in the day-to-day operations of multiple properties, ensuring compliance with company policies and procedures.
  • Oversee property maintenance, vendor relationships, and service contracts.
• Resident or Tenant Relations
  • Serve as a point of contact for residents or tenants, addressing inquiries, concerns, and facilitating positive interactions.
  • Organize and coordinate community events to foster a sense of community and resident engagement.
• Leasing and Marketing Support
  • Assist in the leasing process, including conducting property tours, processing applications, and managing lease documentation.
  • Collaborate with the marketing team to promote available units and community amenities.
• Financial Management
  • Support financial processes, including rent collection, budget tracking, and expense management.
  • Work closely with the accounting department to ensure accurate and timely financial reporting.
• Administrative Tasks
  • Handle administrative duties such as answering phones, responding to emails, and maintaining organized and up-to-date records.
  • Support the preparation of reports, presentations, and other documentation as needed.
• Property Inspections
  • Conduct regular inspections of properties to ensure they meet company standards and address any maintenance or safety concerns.
• Compliance
  • Stay informed about local, state, and federal regulations related to property management and ensure compliance.
  • Assist in the implementation of policies to maintain a safe and secure environment.
• Training and Development
  • Participate in training programs and stay updated on industry best practices.
  • Support the professional development of on‑site property management teams.

The hourly range for this position is $38.00 – $40.87.

• Corporate Positions:
  In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• On‑site Property Positions:
  In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time Off:
  All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For on‑site team members,…