Property Operations Superintendent

Are you looking for a rewarding career where your contributions truly matter? At Uniland, we offer a culture focused on people, growth, and community. We foster an environment that empowers team members at all levels, supports professional development, encourages volunteerism, and values collaborative innovation - so you can make a meaningful impact while building your future with us.

Who we are:

Uniland is a leading family-owned and operated real estate development firm headquartered in Amherst, NY. For more than five decades, weve built a reputation for excellence in commercial real estate, offering a full range of services including development, construction, leasing, property management, and more. Our commitment to quality, innovation, and long-term relationships sets us apart in the industry. At Uniland, we value integrity, teamwork, and continuous improvement and were proud to offer a workplace where associates can grow their careers while making a lasting impact on the communities we serve.

Uniland is a caring employer, offering comprehensive, high-quality benefits to help our associates maintain a healthy, well-balanced lifestyle. Our associates enjoy:

• Multiple medical plan options including a high deductible, low-cost HSA health plan with a generous employer contribution
• Company-sponsored (paid) Life Insurance and Long-Term Disability
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life and Short-Term Disability, Legal/, and Accident and Critical Illness Insurance
• Paid time off options, 8 paid company holidays, Voluntary Time Off (VTO), bereavement leave, jury duty leave, parental leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Retirement planning through the Companys 401(k) with employer match

JOB SUMMARY

The Property Operations Superintendent will work closely with a Uniland Property Manager to oversee the daily operations and maintenance of a designated portfolio of commercial real estate properties, including both Uniland-owned and third-party managed properties. This role is responsible for ensuring that assigned properties are maintained to the highest standards, operated safely and efficiently, and compliant with all applicable regulations. The Property Operations Superintendent will play a key role in maintaining tenant satisfaction, optimizing building performance, and ensuring operational efficiency across multiple sites.

ESSENTIAL FUNCTIONS

• Oversees and coordinate all maintenance operations, including HVAC, electrical, plumbing, life safety systems, make-readies, and general building repairs across assigned properties.
• Conducts regular inspections of building systems to proactively identify potential maintenance issues or areas for improvement.
• Develops and implements comprehensive preventative maintenance programs to maximize equipment lifespan and minimize downtime.
• Responds promptly and effectively to tenant maintenance requests, ensuring timely resolution and maintaining high levels of tenant satisfaction
• Accepts and completes emergency, curative, preventive, and routine work orders, tasks, and instructions as assigned.
• Performs routine, scheduled, and emergency building and site inspections; document findings and create appropriate work orders and recommendations.
• Maintains accurate records of maintenance activities, equipment logs, inspections, repair history, and vendor contracts.
• Manages vendor relationships, including evaluating vendor performance, ensuring service quality standards, and enforcing contract terms.
• Negotiates service contracts and purchase orders with vendors.
• Ensures compliance with all applicable building codes, safety regulations, and internal company policies.
• Conducts regular safety inspections and implements corrective actions to address potential hazards.
• Assists in preparing and managing property budgets; monitoring expenses and identifying cost-saving opportunities.
• Effectively communicates with tenants regarding building operations and maintenance activities.
• Coordinates with internal and external stakeholders to ensure projects are completed on time and within budget.

OTHER DUTIES

• Provides interpretation and guidance regarding contract language and maintains comprehensive knowledge of standard lease language. Makes recommendations for revisions and updates to language.
• Responds to service calls and emergency requests as assigned by management.
• Maintains positive, professional relationships with tenants and addresses concerns in a timely manner.
• Assists with the oversight and organization of maintenance vehicles, tools, and equipment to promote operational efficiency and readiness.
  • Cultivates a collaborative work environment that encourages continuous learning, improvement, and knowledge sharing.
  • Maintains ongoing communication with vendors and contractors for networking purposes, to build relationships, and to support future project planning.
  • Actively participates and contributes in any/all company initiatives when…