Community Manager

Job description

Description

Responsible for the successful operation, financial management, and maintenance of the property according to the objectives of the property owners and Baldwin Real Estate Corporation. Provide a habitable and safe property, which conforms to all health and safety laws and regulations. Manage property in accordance with all Rural Development, and / or HUD, and / or Tax Credit (all referred to as Agency / Program) rules and housing and employment laws.

Ensure staff compliance with all company policies and procedures maintaining high standards of conduct whenever performing company or property business.

Full‑time position : 8 : 30AM‑5 : 00PM, Monday through Friday. Flexibility with start and end times. Rare, occasional weekend or evening hours may be required. Position is compensated on a salary basis.

Reports directly to Regional Property Manager and / or VP of Affordable Housing Management

Cooperates with Site Maintenance Supervisor, and outside vendors

Interfaces with Agency / Program staff / Investor and Owner as needed

Maintains positive relations with residents, staff and vendors

Maintains supportive relations with community, fire and police agencies

• Ensure property follows the regulations outlined by Agency / Program.
• Understand long‑range planning goals
• Maximize resident‑retention
• Maintain property's emergency and risk management plan
• Operate within approved budget plan
• Update marketing plan annually—if required
• Implement and monitor efficient turnover program to ensure high resident satisfaction and retention
• Maintain good record keeping system
• Reduce liabilities, both physical and financial

Not limited to:

Assist Maintenance Supervisor to prioritize maintenance service requests and work assignments, if needed, and follow‑up with Maintenance Supervisor to assure proper completion.

Make periodic inspections of each building and common grounds (minimum weekly)

Evaluate maintenance operations periodically to determine cost‑efficiency

Conduct annual apartment inspection, record results, and coordinate all required repairs with Site Maintenance Supervisor

Lease units quickly and efficiently following approved policies to fill vacancies within a target of 30 days or less from move‑out

Maintain and update waiting list in accordance with Agency / Program guidelines

Review all applications for completeness

Process rental applications, secure credit reports, verify income, assets, references

Advise applicants of acceptance or denial accordingly, in compliance with fair housing laws, agency regulations and tenant selection plan

Assist in preparation of advertising and marketing programs. Develop an outreach program to find qualified residents

Maintain efficient and complete resident files in site office

Educate staff and residents concerning health, safety, police and fire issues

Monitor compliance with all turnover and make‑ready procedures

Process damage claims and requests for return of security deposits to main office accounting

Lease compliance and notices as required

Receive all invoices, review, approve, and enter into Nexus System for Regional Property Manager daily / weekly.

Prepare payroll reports for Regional Property Manager's approval every week

Implement purchases required for day‑to‑day operation under guidelines established by Regional Property Manager, and within owner‑approved budget guidelines

Deposit rents and security deposits in bank in a timely fashion (min. weekly). Provide detailed deposit records to main office accounting department

Prepare purchase orders and authorize within budget constraints (any purchase over 1000 requires Regional Property Manager's approval)

Record monthly utility usage and implement cost‑efficiency wherever possible

Maintain petty cash fund and provide proper receipts for all expenditures

File reports and maintain communication with Regional Property Manager on matters affecting property issues

Track receivables, send notices of delinquency, and work with Regional Property Manager regarding collections / evictions in accordance with NYS Law

Participate in annual employee review process

Assist in preparation of the annual operating budget

Maintain polite, professional, and informative telephone communication

Maintain professional personal appearance and presentation

We take care of our team. Here's just a glimpse of the perks you'll enjoy as an employee :

Generous paid time off to recharge and spend time with family

Comprehensive health, dental, and vision insurance

401(k) retirement plans with company match

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